Intermittent XMLHttpRequest error

[Masadow]

Hi,

I get random intermittent ClientException stating XMLHttpRequest error with around 1 - 2% of requests made. The issue is only affecting mobile users on web as far as I can see with some user agents example below

Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Mobile Safari/537.36
Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Mobile Safari/537.36
Mozilla/5.0 (iPhone; CPU iPhone OS 17_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.6 Mobile/15E148 Safari/604.1
Mozilla/5.0 (iPhone; CPU iPhone OS 17_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.6 Mobile/15E148 Safari/604.1
Mozilla/5.0 (Linux; U; Android 11; fr-fr; Redmi Note 10 Build/RKQ1.201022.002) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/112.0.5615.136 Mobile Safari/537.36 XiaoMi/MiuiBrowser/14.9.1-gn

Issue could affect any request made, there's no specific request although I never seen it affecting the very first request made on the application (could be luck though)

I've been troubleshooting this issue for almost 6 months now without being able to find a solution

It's not CORS nor SSL certificates related, both are properly setup and failure rate would be higher if they were the issue to pinpoint anyway.

I'm running my server behind an API Gateway and catching those issues on production using Sentry. From what I could see, corresponding request failure raised from Sentry (on the client side) just never made it to the server, there's absolutely no access log on my API gateway when the error is raised while every other requests are properly logged (even failures). So I suspect the issue reside within the frontend part

Those could be suddden loss of internet from the mobile device but I would not receive the error at the time it occurs in my error tracking tool nor it would just fail in between very close queries. I also witnessed the bug in person with a very good internet connection, I just couldn't have the inspector to run at that time.

I tried to reproduce the issue with no luck with the inspector open (Sending more than 5000 queries using the application on web mobile and having chrome inspector opened) so I never caught the console error

At this point, I just don't know what else could be done, I feel like not having more information on the issue is very frustrating since we're searching a needle in a haystack