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Student recording - error (rotating QR code)

Open mdorferf opened this issue 10 months ago • 1 comments

One of our teacher has reported a problem to us: Not every student was able to self-register himself/herself with the rotating QR code.

We can confirm an issue that seems to be a bug: If the session starts at 12:47 PM and the student tries to register at 12:45 PM with the QR code that is displayed in the lecture hall, it is not possible - as expected. But an error is displayed if the students closes the session and afterwards tries to register later for the slot (12:49) (see screenshot 1). Even if the teacher changes the settings him/ her can't record his attendance. Furthermore a password is required (see screenshot 2) - since no password in combination with the rotating QR code is displayed. Our settings for testing:

  • Allow students to record own attendance
  • Allow students to update own attendance
  • Include QR code
  • Rotate QR code
  • Automatically select highest status available

We use the latest release 2023041800 and Moodle 4.3.

Thank you in advance for your help! Warm greetings Maria

Attendance_error Attendance_error_2

mdorferf avatar Apr 09 '24 11:04 mdorferf

Hi, The problem was also reported by another teacher. It seems that some students are experiencing problems because no password is displayed as an alternative to the QR code. @danmarsden Are there any plans to display the password in combination with the rotating QR again? Thank you in advance for your reply!

mdorferf avatar May 03 '24 09:05 mdorferf