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not launching

Open ghost opened this issue 1 year ago • 5 comments

I formatted my laptop recently and it doesn't open anymore, before formatting it was working correctly, the drivers version is the same, I've done everything that article #66 recommends to do, what can it be? (I already have .NET 4.6 and it still doesn't work)

ghost avatar Jul 19 '22 05:07 ghost

I noticed a problem with the name ".NET Runtime" saying "The process was terminated due to an unhandled exception." I tested some solutions and nothing, my framework is in version 4.8, and my windows is 64bit.

Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException at color_goggles.Program.Main()

ghost avatar Aug 08 '22 18:08 ghost

The problem is not with your .NET version, this happened to many people after formatting. Intel changed a lot of things during the years, and it looks like after reformatting some old stuff which makes this app work doesn't get reinstalled anymore.

It can take a while to reverse-engineer how all this stuff works (there aren't any public APIs with documentation like for Nvidia), so I'm not really sure when I will be able to take a better look at this situation. The underlying problem is the same as the other opened issues, so I'm marking this one as a duplicate too. I'll try to find some more time to look into this.

daniele-salvagni avatar Aug 09 '22 15:08 daniele-salvagni

Would it be possible to know your exact CPU version? Your Intel UHD Graphics driver version could also be helpful, you can find it in Device Manager -> Display Adapters - [ your iGPU model ] -> Right Click (Properties) -> Driver.

In the same window you should also check if you have normal or DCH drivers by doing this: https://www.intel.com/content/www/us/en/support/articles/000058296/graphics.html

daniele-salvagni avatar Aug 09 '22 15:08 daniele-salvagni

then, my integrated video is an Intel HD 620 and the driver version is 30.0.101.1994 DCH drivers (the most recent I think)

ghost avatar Aug 09 '22 16:08 ghost

Hey, I had also faced the same problem. There is an easy solution to this. Just go down Intel Driver and Support Assistant from here https://www.intel.com/content/www/us/en/support/detect.html install it and update your drivers. After updating and restarting your drivers back in C:\Windows\System32 you can search for igfxDHLib.dll and you should find your own dll. Just copy that and paste in the Color Goggles directory and it should work. Well atleast for me it did.

crystalbajgai avatar Feb 04 '23 05:02 crystalbajgai