damus icon indicating copy to clipboard operation
damus copied to clipboard

troubleshoot user cannot add relay

Open alltheseas opened this issue 1 year ago • 4 comments

I will DM @danieldaquino personal details of user. from testflight error log

Frame 20

alltheseas avatar Sep 13 '24 16:09 alltheseas

@alltheseas, @jb55

It has been a while since we received this feedback, and we can't conclude that this is due to the same root cause as https://github.com/damus-io/damus/issues/2293.

Should we email them back and ask if they are still having issues?

For the more generic idea of detecting "no-contact-list" states and getting users out of it, I opened this ticket: https://github.com/damus-io/damus/issues/2474

danieldaquino avatar Sep 13 '24 21:09 danieldaquino

Should we email them back and ask if they are still having issues?

Yes. From damus email 🙏

alltheseas avatar Sep 13 '24 22:09 alltheseas

For the more generic idea of detecting "no-contact-list" states and getting users out of it, I opened this ticket: #2474

BTW, I am working on #2474 because it will provide this user (and other users) an easy way to solve this issue. So solving #2474 will likely solve this issue.

danieldaquino avatar Sep 15 '24 17:09 danieldaquino

Descoping from 1.10 as:

  • we need more info from the user
  • this does not affect many users
  • we are very close to the 1.10 release

danieldaquino avatar Sep 15 '24 18:09 danieldaquino