TraktRater icon indicating copy to clipboard operation
TraktRater copied to clipboard

Published 20 hours ago • verified publisher icon damienhaynes

Timeout requesting TMDb auth token

Open Iceboy-6 opened this issue 3 years ago • 2 comments

Hello, everyone.

I am trying to use TraktRater to import my TMDb data to Trakt, but without success. There is no pop up at all on my web browser, just a message on TraktRater "Requesting token from TMDb". I managed to import some of my letterboxd data to Trakt, so I think the problem I am facing is on TMDb auth side.

My log for reference:

20210928_122805.log

Thanks!

Iceboy-6 avatar Sep 28 '21 03:09 Iceboy-6

Hmmm, sounds like it might be a TraktRater app issue. Does your default browser launch at all?

damienhaynes avatar Apr 02 '22 22:04 damienhaynes

If the browser does not automatically launch on your end, you start the request process again, then from your log file, grab the URL (something like http://api.themoviedb.org/3/authentication/token/new?api_key=xxx), and manual browse to URL.

I can enhance this process to put this information in the dialog in case browser does not automatically launch.

damienhaynes avatar Apr 02 '22 22:04 damienhaynes