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Cura Won't Start - Windows 8

Open bstott opened this issue 8 years ago • 4 comments

Cura will not start. I get a splash screen. Then nothing. When the splash screen is clicked on it goes away. I have uninstalled the previous versions with the uninstall.exe and Windows program uninstall.

Application Version: 15.04.03

Platform: Windows 8.0

Qt: 4.8.5 PyQt: 4.10.3 Python: 2.7.8 Display Driver: AMD Radeon HD 6310 Graphics, Driver version 14.100.0.0

Steps to Reproduce: Try to run Cura 15.04.03

Actual Results: Splash Screen stays on window until clicked on. Then disappears without Cura application starting.

Expected results: Should be able to see the Cura GUI and use the application to slice stl files and 3D print.

Additional Information: N/A

Note: Pronterface (python app) works.

Output log attached. Note that the output log is located in the ...User/.cura directory not in Appdata...

output_log.txt

bstott avatar Apr 08 '16 18:04 bstott

We've seen this problem a few more times. We're not 100% sure what is causing it, it has to do with initialization of the 3D rendering that is failing.

Re-installing your 3D drivers sometimes helps.

We're also launching the beta of our new Cura 2.0 soon, that might fix this problem for you as well.

daid avatar Apr 08 '16 18:04 daid

Updated to Cura 5.04.05 on April 8, 2016. Attached newest output_log.txt below. output_log.txt

bstott avatar Apr 08 '16 22:04 bstott

Oops! Closed by accident ---- Problem still exists with Cura 15.04.05

bstott avatar Apr 08 '16 22:04 bstott

Glut or FreeGlut?

Curious. I read in the output log that there is, "TypeError: 'NoneType' object is not callable" after a each call for a GLUT function/feature ---- > Could the developers for CURA use FreeGlut instead? Or is it being used?

bstott avatar Apr 08 '16 22:04 bstott