Martin Stone

> @kamil4 Yep, I used the latest version of Lychee. To confirm, from master, not release?

It looks like your MySQL user doesn't have sufficient access.

> Is it possible to "upgrade" to v4 at the moment? [This](https://github.com/LycheeOrg/Lychee-Laravel/wiki/Install) should still work (we'll have to test it more before the v4 release, but it *has* worked and...

Have you tried re-uploading them? The thumbnails are created on upload, so won't be there for existing videos.

Try taking a look at your server (apache/nginx/whatever) and php logs. There might be a clue there

It was. If you click on your link it shows that it was applied in 35df3450431101c860578bd36d366da3473e0845

Try this [FAQ](https://github.com/LycheeOrg/Lychee/wiki/FAQ#why-dont-my-videos-have-thumbnails).

> i'm using WAMP with php 7.1 , I tried to install php_ffmpeg but failed . > can we upload custom thumb image when right click to video ? Ok....

Probably related to/duplicate of #45. Interestingly, Chrome on android was reported as working there.

Splitting this to Safari. We'll continue to track the Firefox issue in #45.