naps2 icon indicating copy to clipboard operation
naps2 copied to clipboard

View 1200dpi image data, show black page and app crash

Open ElephantQing opened this issue 11 months ago • 1 comments

Describe the bug View 1200dpi image data, show black page in preview form and then app crash

To Reproduce

  1. Add scanner device in naps2
  2. Set resolution 1200dpi and Paper Sise A4.
  3. Scan a 1200dpi A4 Page.
  4. View this image in preview form. 5.Show black page in preview form and then app crash.

Expected behavior Scanned data will be show in preview form.

Screenshots Screenshot from 2025-01-08 07-00-22 Screenshot from 2025-01-08 07-01-11

Desktop (please complete the following information):

  • OS: Ubuntu 20.04.6 amd64
  • Version 7.5.2

Additional context

ElephantQing avatar Jan 09 '25 06:01 ElephantQing

I'm experiencing the black image preview when scanning at 1200DPI, though the app does not crash for me (Kubuntu 24.04). The problem only occurs intermittently. When it occurs, older scans turn black as well. Additionally, saving the document works properly (it's only the preview that's black, not the underlying data).

GitHubRub avatar Jun 09 '25 04:06 GitHubRub

same issue here w/ 1200dpi scans, I'm on Pop!_OS 22.04 LTS

thob avatar Aug 01 '25 15:08 thob