NAPS2 7.5.1.0 - MacOs 15 Sequoia - Not connecting to printer anymore

[pbm94]

Describe the bug Here in the office we have, a few MacMini's. After the update to Sequoia, the app dont comunicate correctly to the scanner.

To Reproduce Steps to reproduce the behavior:

1. Update to MacOs 15 Sequoia
2. Try to scan
3. After some time, it show Failed to Open a connection to the device
4. 

Expected behavior Should simply scan.

Screenshots

Desktop (please complete the following information):

• OS: MacOs
• Version 15

[cyanfish]

Does it work if you use builtin Apple scanning?

If it's a network scanner you can also try selecting "ESCL Driver" when you choose a device.

[tobiashinz]

For me it is also not working anymore since uograding to Sequoia. Does it have to do with the new local network access control mechanism?

[barryh2024]

I have Sequoia 15.0.1 and NAPP2 7.5.2.0 and Brother MFC-J480DW printer/scanner. I had problems with Sequoia and my scanner but those seem to have worked themselves out. I got the same message as above (I think) before trying again today. Now I am getting connected, can set up my 2 profiles (glass/feeder), and it will go through the scanning process. However, no scans show up in NAPS2, just blank. I can create a new issue or just wait. Scanning in MAC isn't terrible without NAPS2 unlike Windows where NAPS2 is essential.

[cyanfish]

@barryh2024 Can you try with 7.5.1? Someone else was reporting that problem with 7.5.2.

[barryh2024]

@cyanfish I installed 7.5.1 and it works as expected, so I'll stick with that for now. It is not working in 7.5.2 nor in 8.0b1. Thanks for all of your hard work.

[pbm94]

@cyanfish I installed 7.5.1 and it works as expected, so I'll stick with that for now. It is not working in 7.5.2 nor in 8.0b1. Thanks for all of your hard work.

I cant make i work in either 7.5.1 or 7.5.2. Haven't tried the 8.0b1.

[tobiashinz]

Switching in printer selection view from "Apple Driver" to "ESCL Driver" triggered the Sequoia prompt if NAPS2 may connect to devices on the local network. Then it started working again.

Edit: In version 7.5.2

[pbm94]

I have tried in the 7.5.0, 7.5.1, 7.5.2, 8.0b1. none of them work in sequoia!

[cyanfish]

@pbm94 Did you try switching to ESCL Driver and back as suggested by Tobias?

[pbm94]

Yes, I Have!

With the ESCL driver the print didn’t connect via IP address or the host name

Atenciosamente,

Paulo Meier

Departamento de Desenvolvimento

[signatureImage]

---

From: Ben Olden-Cooligan @.> Sent: Friday, October 25, 2024 12:59:03 PM To: cyanfish/naps2 @.> Cc: Paulo Meier @.>; Mention @.> Subject: Re: [cyanfish/naps2] NAPS2 7.5.1.0 - MacOs 15 Sequoia - Not connecting to printer anymore (Issue #458)

@pbm94https://github.com/pbm94 Did you try switching to ESCL Driver and back as suggested by Tobias?

— Reply to this email directly, view it on GitHubhttps://github.com/cyanfish/naps2/issues/458#issuecomment-2438200604, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AST5UA2V4JRG4BNLPQ7WKZLZ5JTEPAVCNFSM6AAAAABOYRIOXOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMZYGIYDANRQGQ. You are receiving this because you were mentioned.Message ID: @.***>

[Hwiet]

I have Sequoia 15.0.1 and NAPP2 7.5.2.0 and Brother MFC-J480DW printer/scanner. I had problems with Sequoia and my scanner but those seem to have worked themselves out. I got the same message as above (I think) before trying again today. Now I am getting connected, can set up my 2 profiles (glass/feeder), and it will go through the scanning process. However, no scans show up in NAPS2, just blank. I can create a new issue or just wait. Scanning in MAC isn't terrible without NAPS2 unlike Windows where NAPS2 is essential.

I'm also having this issue (MacBook Air M1 2020, Sequoia 15.1.1 and NAPP2 7.5.2.0) where no scans show up after a seemingly successful scan. Nothing in the debug log suggests an issue either.

debuglog.txt

2024-12-17 20:43:07.9707 2535 Scanning with ScanDevice { Driver = Apple, ID = 00553635-3734-374A-3358-313138383233, Name = Brother DS-640, IconUri = } 2024-12-17 20:43:08.0257 2535 Scan source: Feeder; bit depth: Grayscale; dpi: 300; page size: 8.5x11 in 2024-12-17 20:43:08.1581 2537 ICC: Opening session 2024-12-17 20:43:09.0030 2537 DidOpenSession (null) 2024-12-17 20:43:09.0056 2537 ICC: Waiting for ready 2024-12-17 20:43:09.0097 2537 DidBecomeReady 2024-12-17 20:43:09.0097 2537 ICC: Selecting unit 2024-12-17 20:43:09.0277 2537 DidSelectFunctionalUnit ICScannerFunctionalUnitDocumentFeeder (null) 2024-12-17 20:43:09.0307 2537 DidSelectFunctionalUnit ICScannerFunctionalUnitDocumentFeeder (null) 2024-12-17 20:43:09.0307 2537 ICC: Setting scan parameters 2024-12-17 20:43:09.0369 2537 ICC: Requesting scan 2024-12-17 20:43:09.0806 2537 DidReceiveStatusInformation ICScannerStatusWarmingUp 2024-12-17 20:43:13.4480 2537 DidReceiveStatusInformation ICScannerStatusWarmUpDone 2024-12-17 20:43:14.1524 2537 DidScanToBandData buffer complete 2024-12-17 20:43:14.1580 2537 DidScanToBandData buffer complete 2024-12-17 20:43:14.1587 2537 DidCompleteScan (null) 2024-12-17 20:43:14.1587 2537 ICC: Waiting for scan results 2024-12-17 20:43:14.1587 2537 ICC: Closing session 2024-12-17 20:43:14.1609 2537 DidCloseSession (null) 2024-12-17 20:43:14.1609 2537 ICC: Scan success 2024-12-17 20:43:14.1641 2537 Image data: width 2550, height 3300, type Gray, comp 1, bits/comp 8, bits/pixel 8, bytes/row 2552, data len 8485400 2024-12-17 20:43:14.1641 2537 Image data: width 2550, height 3300, type Gray, comp 1, bits/comp 8, bits/pixel 8, bytes/row 2552, data len 8421600 2024-12-17 20:43:14.1641 2537 Flushing image with color sync profile /System/Library/Frameworks/ICADevices.framework/Versions/A/Resources/Scanner Gray Profile.icc 2024-12-17 20:43:14.1641 2537 Flushing image with color sync profile /System/Library/Frameworks/ICADevices.framework/Versions/A/Resources/Scanner Gray Profile.icc

[fberlakovich]

@cyanfish I installed 7.5.1 and it works as expected, so I'll stick with that for now. It is not working in 7.5.2 nor in 8.0b1. Thanks for all of your hard work.

Same experience (MacOS 15.1.1 (24B91)), 7.5.1 works, newer versions do not show the scanned image. No errors in error log, no suspicious output in debug log. I managed to build NAPS2 from source to investigate, but then ran out of time. If you can give me pointers of where to look or things to try, I am happy to help. Thanks for your amazing work!

[barryh2024]

@cyanfish I installed 7.5.1 and it works as expected, so I'll stick with that for now. It is not working in 7.5.2 nor in 8.0b1. Thanks for all of your hard work.

Adding some more data...

My issue with no scans showing up is on a 2018 i5 Mac mini. I upgraded to Sequoia 15.2 with no change. 7.5.1 working, 7.5.2 does not.

However, I just got a new 2024 M4 Mac mini running Sequoia 15.2 and 7.5.2 up and running successfully.

Thanks again for your work.

[cyanfish]

The regressions from 7.5.1->7.5.2 should be fixed in 7.5.3. If you're still having issues with Sequoia try Settings>Privacy & Security>Local Network and allow NAPS2.