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help50 "Failed to fetch helpers, please ensure that you are connected to the internet!"

Open kamalkoushikd opened this issue 5 years ago • 3 comments

When I am getting help with my help50 for identifying problems with my code on my linux computer, I am getting an error saying that "Failed to fetch helpers, please ensure that you are connected to the internet!" is there anything wrong with my computer because i am connected to the internet. Please help me resolve this problem.

kamalkoushikd avatar Aug 13 '20 07:08 kamalkoushikd

Hey @kamalkoushik24! Seems like there is some error with the slug you provided. Could you please post a screenshot, or copy the output, of your console, with the command that raises your error? That helps us investigate what's wrong.

tommylenz avatar Aug 13 '20 20:08 tommylenz

Screen Shot 2021-06-15 at 7 23 44 PM I also have been getting this error. I do not have connection issues and I have logged in and out and restarted Chrome...

Giggafarmer avatar Jun 15 '21 23:06 Giggafarmer

@kzidane This could be any lib50 error, if I am not mistaken (see here). It can be, but is not like to be a connection error I guess. Just to make sure: @Giggafarmer (and @kamalkoushik24) could you please run the command curl -Is https://www.google.com/ && curl -Is https://cs50.io next time you experience the issue and post a screenshot of the output? thanks!

tommylenz avatar Aug 15 '21 20:08 tommylenz