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iMac19,1/iMac19,2 - 4 cores instead of 6

Open NikosAr1 opened this issue 4 years ago • 9 comments

Hello,

My Imac is retina 5k, 27-inch 2019 with macOS Catalina 10.15.1 The *macs fan control show only 4 CPU instead 6 CPU and for that reason i' m afraid to run it. I see in your page that you have wrong Identify the iMac 27" with iMac 21" Screenshot 2019-11-07 at 1 32 58 PM Screenshot 2019-11-07 at 1 35 05 PM Screenshot 2019-11-07 at 1 38 59 PM

NikosAr1 avatar Nov 07 '19 11:11 NikosAr1

Please post technical information from the Preferences->Dianostics

kleuter avatar Nov 07 '19 11:11 kleuter

kleuter,

if you don't like the comments, please fill free to delete the posts to! I also use the app to my macbook pro (not for long)... but from what I see this is not mature behaviour from a developer ?

NikosAr1 avatar Nov 07 '19 20:11 NikosAr1

That post was not related to the issue. What we need is technical information from the "More -> Copy Technical Info" menu. If you're not able to provide it, we'll have to wait for other people who have this mac.

kleuter avatar Nov 07 '19 20:11 kleuter

I have the same problem. Here are the technical informations you requested: tech_info.txt

PsychoAndi avatar Nov 16 '19 11:11 PsychoAndi

Thank you, for some reason, the system does not give information on 6 cores, only 4. We could display 2 additional cores but without temperatures...

kleuter avatar Nov 16 '19 11:11 kleuter

Related to https://github.com/crystalidea/macs-fan-control/issues/235

kleuter avatar Nov 20 '19 16:11 kleuter

Likewise, I have 2019 27" iMac with an i9 8-cores and Macs Fan Controls only shows 4 cores.

smayer97 avatar Oct 23 '20 22:10 smayer97

Same for iMac19,2. Can't be solved at the moment - SMC doesn't give information for extra cores

kleuter avatar Oct 06 '21 19:10 kleuter

Seems to be working in iMac20,1

Screen Shot 2022-02-04 at 7 11 03 PM

Enigmaticca avatar Feb 11 '22 10:02 Enigmaticca