No fans detected

[kleuter]

Sometimes on some machines (iMac?) SMC fails to work, the app looks like that:

Currently we need more info from such machines to work on the issue. Please run the test build and attach the log here.

[kleuter]

One more report from a customer:

[kleuter]

One more report

[dotBits]

Same issue here with this hardware:

Macs Fan Control 1.4.10 iMac11,3 CPU: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz [99] GPU: ATI Radeon HD 5750 macOS 10.13.4

Fans:

TempSensors:

Disk drives: ST1000DM003-1ER162 - 27

[kleuter]

Please enable log and post it here.

[PacificSystems]

Same problem with MFC v1.4.10 Macs Fan Control 1.4.10 iMac12,2 CPU: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz [100] GPU: Intel HD Graphics 3000 [active], AMD Radeon HD 6970M macOS 10.11.6 Fans: TempSensors: Disk drives: Samsung SSD 850 EVO 250GB - 33

[kleuter]

Please try

1. Uninstall the app.
2. Download and install again

[PacificSystems]

Thanks for your answer I used AppCleaner, made a restart, download the last version… and… It doesn't work!!

La technique la plus parfaite est celle que l'on ne remarque pas!

Le 14 mai 2018 à 20:23, Kleuter [email protected] a écrit :

Please try

Uninstall the app. Download and install again — You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/crystalidea/macs-fan-control/issues/15#issuecomment-388915198, or mute the thread https://github.com/notifications/unsubscribe-auth/AlTpnuZLM6kuWgaQgsyXCBqvvXH9Ixa9ks5tycungaJpZM4RheJr.

[kleuter]

Please enable log and post it here.

[PacificSystems]

Macs Fan Control 1.4.10 iMac12,2 CPU: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz [100] GPU: Intel HD Graphics 3000 [active], AMD Radeon HD 6970M macOS 10.11.6

Fans:

TempSensors:

Disk drives: Samsung SSD 850 EVO 250GB - 36

Envoyé de mon iPhone

Le 23 mai 2018 à 12:12, Kleuter [email protected] a écrit :

Please enable log and post it here.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub, or mute the thread.

[kleuter]

The log can be enabled in the Preferences dialog

[pahowes]

I just started to experience this as well, after updating MacOS to 10.13.4. The contents of the log follow:

[2018-05-30 17:07:22:716] [thread 7837] [app.cpp#133] macOS 10.13.4
[2018-05-30 17:07:22:716] [thread 7837] [app.cpp#134] iMac11,3
[2018-05-30 17:07:22:716] [thread 7837] [app.cpp#135] Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
[2018-05-30 17:07:22:716] [thread 7837] [app.cpp#136] Qt 5.6.3
[2018-05-30 17:07:22:718] [thread 7837] [SMC/Platform_mac.mm#388] WARNING: getKeyInfo, the key F0Mn doesn't likely exist
[2018-05-30 17:07:22:718] [thread 7837] [SMC/Service.cpp#84] ERROR: Unexpected failure at getKeyInfo, using 2, no fans?
[2018-05-30 17:07:22:718] [thread 7837] [SMC/Platform_mac.mm#388] WARNING: getKeyInfo, the key FS!  doesn't likely exist
[2018-05-30 17:07:23:732] [thread 7877] [core/FanControl.cpp#253] InitialLoadThread
[2018-05-30 17:07:23:732] [thread 7877] [core/FanControl.cpp#108] QFanControl::loadFansFromSMC
[2018-05-30 17:07:23:733] [thread 7877] [SMC/Platform_mac.mm#316] ERROR: SMCReadKey failed, result = -0x1ffffd39
[2018-05-30 17:07:23:733] [thread 7877] [SMC/Service.cpp#211] ERROR: Unable to read number of fans
[2018-05-30 17:07:23:733] [thread 7877] [core/FanControl.cpp#114] Fans count - 0
[2018-05-30 17:07:23:733] [thread 7877] [core/FanControl.cpp#146] ERROR: No fans detected!
[2018-05-30 17:07:23:733] [thread 7877] [core/FanControl.cpp#257] InitialLoadThread - smc_get_fans_control_mode
[2018-05-30 17:07:23:733] [thread 7877] [core/FanControl.cpp#82] ERROR: Unable to query fans control mode!
[2018-05-30 17:07:23:733] [thread 7877] [core/FanControl.cpp#261] InitialLoadThread - QTempSensorSmart::loadAvailableSensors
[2018-05-30 17:07:23:737] [thread 7877] [core/FanControl.cpp#265] InitialLoadThread - FilterSupportedTempSensors
[2018-05-30 17:07:23:737] [thread 7877] [SMC/Platform_mac.mm#316] ERROR: SMCReadKey failed, result = -0x1ffffd39
[2018-05-30 17:07:23:737] [thread 7877] [core/FanControl.cpp#278] InitialLoadThread: number of supported SMC sensors: 0
[2018-05-30 17:07:23:737] [thread 7877] [core/FanControl.cpp#279] InitialLoadThread: number of supported SMART sensors: 1
[2018-05-30 17:08:23:685] [thread 7837] [core/FanControl.cpp#592] waitForThreadsFinished: m_ThreadUpdate = true, m_ThreadInit = false, m_ThreadControl = true
[2018-05-30 17:08:23:685] [thread 7885] [core/FanControl.cpp#574] ControlFanSpeedThread: ResetAllFansControlMode
[2018-05-30 17:08:23:885] [thread 7837] [core/FanControl.cpp#608] waitForThreadsFinished: Quit OK

[pahowes]

I reset the SMC on my iMac and now Macs Fan Control works as it always did. I think something in the last MacOS update must have negatively affected the SMC.

[PacificSystems]

OK thanks, I'll do it ASAP

La technique la plus parfaite est celle que l'on ne remarque pas!

Le 2 juin 2018 à 12:59, Paul Howes [email protected] a écrit :

I reset the SMC on my iMac and now Macs Fan Control works as it always did. I think something in the last MacOS update must have negatively affected the SMC.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/crystalidea/macs-fan-control/issues/15#issuecomment-394078512, or mute the thread https://github.com/notifications/unsubscribe-auth/AlTpnoM6M-ggB35epJbdzy76u-VSo_gAks5t4nAHgaJpZM4RheJr.

[PacificSystems]

Ok thanks it works

L'informatique ça fait gagner du temps, à condition d'avoir du temps devant soi ou bien d'avoir quelqu'un pour vous accompagner.

Le 2 juin 2018 à 12:59, Paul Howes [email protected] a écrit :

I reset the SMC on my iMac and now Macs Fan Control works as it always did. I think something in the last MacOS update must have negatively affected the SMC.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/crystalidea/macs-fan-control/issues/15#issuecomment-394078512, or mute the thread https://github.com/notifications/unsubscribe-auth/AlTpnoM6M-ggB35epJbdzy76u-VSo_gAks5t4nAHgaJpZM4RheJr.

[kleuter]

Also happened on MacBookAir7,2

Macs Fan Control 1.4.10
MacBookAir7,2
CPU: Intel(R) Core(TM) i5-5250U CPU @ 1.60GHz [100]
GPU: Intel HD Graphics 6000
macOS 10.12.6

Fans:

TempSensors:

Disk drives:
APPLE SSD SM0256G - 29

[agisofttm]

Was working before, but now not working with that log:

[2018-10-11 10:34:37:026] [thread 14406] [app.cpp#132] Macs Fan Control 1.4.12 [2018-10-11 10:34:37:028] [thread 14406] [app.cpp#133] macOS 10.13.6 [2018-10-11 10:34:37:028] [thread 14406] [app.cpp#134] iMac12,1 [2018-10-11 10:34:37:028] [thread 14406] [app.cpp#135] Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz [2018-10-11 10:34:37:028] [thread 14406] [app.cpp#136] Qt 5.6.3 [2018-10-11 10:34:37:030] [thread 14406] [SMC/Platform_mac.mm#388] WARNING: getKeyInfo, the key F0Mn doesn't likely exist [2018-10-11 10:34:37:030] [thread 14406] [SMC/Service.cpp#85] ERROR: Unexpected failure at getKeyInfo, using 2, no fans? [2018-10-11 10:34:37:030] [thread 14406] [SMC/Platform_mac.mm#388] WARNING: getKeyInfo, the key FS! doesn't likely exist [2018-10-11 10:34:37:815] [thread 14456] [core/FanControl.cpp#253] InitialLoadThread [2018-10-11 10:34:37:815] [thread 14456] [core/FanControl.cpp#108] QFanControl::loadFansFromSMC [2018-10-11 10:34:37:816] [thread 14456] [SMC/Platform_mac.mm#316] ERROR: SMCReadKey failed, result = -0x1ffffd39 [2018-10-11 10:34:37:816] [thread 14456] [SMC/Service.cpp#214] ERROR: Unable to read number of fans [2018-10-11 10:34:37:816] [thread 14456] [core/FanControl.cpp#114] Fans count - 0 [2018-10-11 10:34:37:816] [thread 14456] [core/FanControl.cpp#146] ERROR: No fans detected! [2018-10-11 10:34:37:816] [thread 14456] [core/FanControl.cpp#257] InitialLoadThread - smc_get_fans_control_mode [2018-10-11 10:34:37:816] [thread 14456] [core/FanControl.cpp#82] ERROR: Unable to query fans control mode! [2018-10-11 10:34:37:816] [thread 14456] [core/FanControl.cpp#261] InitialLoadThread - QTempSensorSmart::loadAvailableSensors [2018-10-11 10:34:37:819] [thread 14456] [core/FanControl.cpp#265] InitialLoadThread - FilterSupportedTempSensors [2018-10-11 10:34:37:819] [thread 14456] [SMC/Platform_mac.mm#316] ERROR: SMCReadKey failed, result = -0x1ffffd39 [2018-10-11 10:34:37:819] [thread 14456] [core/FanControl.cpp#278] InitialLoadThread: number of supported SMC sensors: 0 [2018-10-11 10:34:37:819] [thread 14456] [core/FanControl.cpp#279] InitialLoadThread: number of supported SMART sensors: 1 [2018-10-11 10:43:35:069] [thread 14406] [core/FanControl.cpp#592] waitForThreadsFinished: m_ThreadUpdate = true, m_ThreadInit = false, m_ThreadControl = true [2018-10-11 10:43:35:069] [thread 14462] [core/FanControl.cpp#574] ControlFanSpeedThread: ResetAllFansControlMode [2018-10-11 10:43:35:270] [thread 14406] [core/FanControl.cpp#608] waitForThreadsFinished: Quit OK [2018-10-11 10:50:18:930] [thread 3800] [app.cpp#132] Macs Fan Control 1.4.12 [2018-10-11 10:50:18:931] [thread 3800] [app.cpp#133] macOS 10.13.6 [2018-10-11 10:50:18:931] [thread 3800] [app.cpp#134] iMac12,1 [2018-10-11 10:50:18:933] [thread 3800] [app.cpp#135] Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz [2018-10-11 10:50:18:933] [thread 3800] [app.cpp#136] Qt 5.6.3 [2018-10-11 10:50:18:936] [thread 3800] [SMC/Platform_mac.mm#388] WARNING: getKeyInfo, the key F0Mn doesn't likely exist [2018-10-11 10:50:18:936] [thread 3800] [SMC/Service.cpp#85] ERROR: Unexpected failure at getKeyInfo, using 2, no fans? [2018-10-11 10:50:18:937] [thread 3800] [SMC/Platform_mac.mm#388] WARNING: getKeyInfo, the key FS! doesn't likely exist [2018-10-11 10:50:22:626] [thread 4054] [core/FanControl.cpp#253] InitialLoadThread [2018-10-11 10:50:22:626] [thread 4054] [core/FanControl.cpp#108] QFanControl::loadFansFromSMC [2018-10-11 10:50:22:626] [thread 4054] [SMC/Platform_mac.mm#316] ERROR: SMCReadKey failed, result = -0x1ffffd39 [2018-10-11 10:50:22:626] [thread 4054] [SMC/Service.cpp#214] ERROR: Unable to read number of fans [2018-10-11 10:50:22:626] [thread 4054] [core/FanControl.cpp#114] Fans count - 0 [2018-10-11 10:50:22:626] [thread 4054] [core/FanControl.cpp#146] ERROR: No fans detected! [2018-10-11 10:50:22:626] [thread 4054] [core/FanControl.cpp#257] InitialLoadThread - smc_get_fans_control_mode [2018-10-11 10:50:22:626] [thread 4054] [core/FanControl.cpp#82] ERROR: Unable to query fans control mode! [2018-10-11 10:50:22:626] [thread 4054] [core/FanControl.cpp#261] InitialLoadThread - QTempSensorSmart::loadAvailableSensors [2018-10-11 10:50:22:633] [thread 4054] [core/FanControl.cpp#265] InitialLoadThread - FilterSupportedTempSensors [2018-10-11 10:50:22:633] [thread 4054] [SMC/Platform_mac.mm#316] ERROR: SMCReadKey failed, result = -0x1ffffd39 [2018-10-11 10:50:22:634] [thread 4054] [core/FanControl.cpp#278] InitialLoadThread: number of supported SMC sensors: 0 [2018-10-11 10:50:22:634] [thread 4054] [core/FanControl.cpp#279] InitialLoadThread: number of supported SMART sensors: 1 [2018-10-11 11:08:59:696] [thread 3800] [core/FanControl.cpp#592] waitForThreadsFinished: m_ThreadUpdate = false, m_ThreadInit = false, m_ThreadControl = true [2018-10-11 11:08:59:696] [thread 4065] [core/FanControl.cpp#574] ControlFanSpeedThread: ResetAllFansControlMode [2018-10-11 11:08:59:897] [thread 3800] [core/FanControl.cpp#608] waitForThreadsFinished: Quit OK

[bwdjai]

Macs Fan Control 1.4.12 iMac12,1 CPU: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz [100] GPU: Intel HD Graphics 3000 [active], AMD Radeon HD 6750M macOS 10.13.6

Fans:

TempSensors:

Disk drives: M4-CT128M4SSD2 - 0

[lisaintokyo]

Macs Fan Control 1.4.12 iMac11,3 CPU: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz [100] GPU: ATI Radeon HD 5670 macOS 10.13.6

Fans:

TempSensors:

Disk drives: WDC WD10EZEX-08WN4A0 - 37

[farzingharahgozloo]

no fans detected with this log file : [2019-04-01 06:48:33:928] [thread 56421] [app.cpp#141] Macs Fan Control 1.5.0 beta [2019-04-01 06:48:33:928] [thread 56421] [app.cpp#142] macOS 10.13.6 [2019-04-01 06:48:33:928] [thread 56421] [app.cpp#143] iMac11,3 [2019-04-01 06:48:33:928] [thread 56421] [app.cpp#144] Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz [4 cores] [2019-04-01 06:48:33:928] [thread 56421] [app.cpp#145] Qt 5.12.0

[farzingharahgozloo]

what should i do?

[farzingharahgozloo]

no fans detected with this log file : [2019-04-01 07:48:27:201] [thread 3588] [app.cpp#141] Macs Fan Control 1.5.0 beta [2019-04-01 07:48:27:221] [thread 3588] [app.cpp#142] macOS 10.13.6 [2019-04-01 07:48:27:221] [thread 3588] [app.cpp#143] iMac11,3 [2019-04-01 07:48:27:221] [thread 3588] [app.cpp#144] Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz [4 cores] [2019-04-01 07:48:27:221] [thread 3588] [app.cpp#145] Qt 5.12.0 [2019-04-01 07:48:37:182] [thread 3588] [SMC/Platform_mac_smcwrite.mm#150] process_command_open: OK [2019-04-01 07:48:37:182] [thread 3588] [SMC/Platform_mac.mm#175] WARNING: getKeyInfo, the key F0Mn doesn't likely exist [2019-04-01 07:48:37:183] [thread 3588] [SMC/Service.cpp#84] ERROR: Unexpected failure at getKeyInfo, using 2, no fans? [2019-04-01 07:48:37:183] [thread 3588] [SMC/Platform_mac.mm#175] WARNING: getKeyInfo, the key FS! doesn't likely exist [2019-04-01 07:48:37:600] [thread 5195] [core/FanControl.cpp#250] InitialLoadThread [2019-04-01 07:48:37:600] [thread 5195] [core/FanControl.cpp#111] QFanControl::loadFansFromSMC [2019-04-01 07:48:37:601] [thread 5195] [SMC/Platform_mac.mm#99] ERROR: SMCReadKey failed, key = FNum, error = kIOReturnUnsupported [2019-04-01 07:48:37:601] [thread 5195] [SMC/Service.cpp#213] ERROR: Unable to read number of fans [2019-04-01 07:48:37:601] [thread 5195] [core/FanControl.cpp#117] Fans count - 0 [2019-04-01 07:48:37:601] [thread 5195] [core/FanControl.cpp#143] ERROR: No fans detected! [2019-04-01 07:48:37:601] [thread 5195] [core/FanControl.cpp#254] InitialLoadThread - smc_get_fans_control_mode [2019-04-01 07:48:37:601] [thread 5195] [core/FanControl.cpp#85] ERROR: Unable to query fans control mode! [2019-04-01 07:48:37:601] [thread 5195] [core/FanControl.cpp#258] InitialLoadThread - QTempSensorSmart::loadAvailableSensors [2019-04-01 07:48:37:607] [thread 5195] [core/FanControl.cpp#263] InitialLoadThread - FilterSupportedTempSensors [2019-04-01 07:48:37:608] [thread 5195] [SMC/Platform_mac.mm#99] ERROR: SMCReadKey failed, key = #KEY, error = kIOReturnUnsupported [2019-04-01 07:48:37:608] [thread 5195] [core/FanControl.cpp#276] InitialLoadThread: number of supported SMC sensors: 0 [2019-04-01 07:48:37:608] [thread 5195] [core/FanControl.cpp#277] InitialLoadThread: number of supported SMART sensors: 1 [2019-04-01 07:48:52:306] [thread 3588] [core/FanControl.cpp#590] waitForThreadsFinished: m_ThreadUpdate = true, m_ThreadInit = false, m_ThreadControl = true [2019-04-01 07:48:52:306] [thread 5203] [core/FanControl.cpp#572] ControlFanSpeedThread: ResetAllFansControlMode [2019-04-01 07:48:52:507] [thread 3588] [core/FanControl.cpp#606] waitForThreadsFinished: Quit OK [2019-04-01 07:48:52:511] [thread 3588] [SMC/Platform_mac_smcwrite.mm#191] process_command_close: OK

[farzingharahgozloo]

please please help me

[kleuter]

SMC reset?