Unable to Add OneDrive Account

[gamerover98]

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Summary

The '+' button to add a OneDrive account did not respond.

System Setup

- Android: 15 (Galaxy S23 Ultra with One UI 7.0) 
- Cryptomator: 1.11.1

Cloud Type

OneDrive

Steps to Reproduce

Hi, I recently purchased and downloaded Cryptomator from the Play Store. Upon opening the app for the first time, I attempted to add a new OneDrive account, but pressing the '+' button didn't trigger any action. I tried multiple times to click the button, restarted the app, force-closed it, and even cleared the app data, but nothing worked.

Interestingly, while I was writing this issue, the app suddenly displayed a list of Microsoft accounts to choose from upon launch. So the problem seemingly resolved itself.

Nevertheless, I wanted to report this anomaly in case it helps identify a potential issue with the initial setup or UI responsiveness.

Thanks a lot for your support!

Expected Behavior

Please, read "steps to reproduce".

Actual Behavior

Please, read "steps to reproduce".

Reproducibility

Only once

Relevant Log Output

Anything else?

No response

[Riajyuu]

hi I wonder if there is any progress on this since this has been for nearby a year and is making my Android App useless

[SailReal]

@Riajyuu If you ware able to reproduce the problem can you please enable debug mode, reproduce it and send us the log file? https://community.cryptomator.org/t/how-do-i-enable-debug-mode-on-android/66

[Riajyuu]

@SailReal https://1drv.ms/u/c/8a4dfe7b3984e22c/EbDWH78FSIdFtijbbwaE8kMB--apEzIYQfnFiQ_cWXWiLw

here it is

[Docga1835]

Seems the devs have been afk for a while. Multiple people completely unable to use the app. Curious if you found a way to resolve the issue on your own yet?

[Riajyuu]

@Docga1835 I'm still experience this frequently since all my files are on onedrive

[SailReal]

Do you see a pattern in this? Maybe it works always in some networks (e.g. mobile) and in other networks (e.g. wifi) it is blocked?

I'm asking because it looks like the connection to OneDrive is blocked, maybe there is in some networks an DNS blocker or something like this in place in your system?