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Fusion stopping at the splash screen

Open kyngs opened this issue 3 years ago • 11 comments

Describe the bug While installing I get the log spammed by

wine: could not open working directory L"unix\home\kyngs\.fusion360\bin\", starting in the Windows directory.
wine: could not open working directory L"unix\home\kyngs\.fusion360\bin\", starting in the Windows directory.

After the install is complete and I try to launch f360, after the updater exits, I get the same error and an error saying it cannot find the Fusion360 executable. Most likely because it is trying to find it under .wine

To Reproduce Steps to reproduce the behavior:

  1. Try to install f360
  2. Attempt to launch it

Expected behavior F360 should install and launch.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • Version number of Autodesk Fusion 360 - Not applicable
  • Graphics card model + Graphics card driver (Version number) - Not applicable
  • Operating system (OpenSUSE Leap 15.3, Fedora 34, ...) - Arch Linux
  • Desktop environment (XFCE 4.16, Gnome 40, ...) - KDE
  • DXVK- or OpenGL-Mode - Tried both

Additional context Add any other context about the problem here.

kyngs avatar Jun 12 '22 09:06 kyngs

Hmmm, I get these messages in my log as well though I can launch Fusion 360 to the splash screen (as per #239 it hangs after that). I wonder if there's something else at play here, I'm also on Arch + KDE (though I doubt KDE would make a difference here)

@kyngs Can you post the full log for installation and run? (something like launch.sh 2>&1 | tee install.log for installation and similar for launching the app)

Codesmith512 avatar Jun 12 '22 14:06 Codesmith512

I did the install on my main computer a few days ago (also Arch + KDE) and it went fine, gonna post the logs when I get to it.

kyngs avatar Jun 12 '22 14:06 kyngs

In my case I get same messages in my log but I can launch Fusion 360 and use it except that the splash logo keeps flickering on mouse movements.

Diazblo avatar Jun 12 '22 16:06 Diazblo

Hmmm, I get these messages in my log as well though I can launch Fusion 360 to the splash screen (as per #239 it hangs after that). I wonder if there's something else at play here, I'm also on Arch + KDE (though I doubt KDE would make a difference here)

@kyngs Can you post the full log for installation and run? (something like launch.sh 2>&1 | tee install.log for installation and similar for launching the app)

After trying the installation today again, I experience the exact same thing as you. The splash screen appears then after a while disappears and exits with code 5.

kyngs avatar Jun 12 '22 17:06 kyngs

Hmmm, I get these messages in my log as well though I can launch Fusion 360 to the splash screen (as per #239 it hangs after that). I wonder if there's something else at play here, I'm also on Arch + KDE (though I doubt KDE would make a difference here) @kyngs Can you post the full log for installation and run? (something like launch.sh 2>&1 | tee install.log for installation and similar for launching the app)

After trying the installation today again, I experience the exact same thing as you. The splash screen appears then after a while disappears and exits with code 5.

Can confirm same here on Arch (i3wm if that matters), last couple of lines in the logs are as follows:

...
0488:fixme:mscoree:parse_supported_runtime sku=L".NETFramework,Version=v4.5" not implemented
0488:fixme:mscoree:parse_supported_runtime sku=L".NETFramework,Version=v4.5" not implemented
0488:err:mscoree:CLRRuntimeInfo_GetRuntimeHost Wine Mono is not installed
034c:fixme:mpr:WNetGetUniversalNameW (L"C:\\users\\daev\\AppData\\Roaming\\Autodesk\\ADPSDK\\JSON\\f7a82f74-f909-49ad-ae46-a61decf4fdfc_i2.json.user.saving", 0x00000001, 0000000000000000, 000000000011EA00): stub
034c:fixme:mpr:WNetGetUniversalNameW (L"C:\\users\\daev\\AppData\\Roaming\\Autodesk\\ADPSDK\\JSON\\f7a82f74-f909-49ad-ae46-a61decf4fdfc_i2.json.user", 0x00000001, 0000000000000000, 000000000011EA00): stub

5 daev@monad .fusion360 $

Could Wine Mono be related? I noticed .NET is now required since a recent release.

daveth avatar Jun 15 '22 18:06 daveth

That could be it, however, I thought that wine would ask you to install it?

kyngs avatar Jun 15 '22 19:06 kyngs

So, today I tried reinstalling fusion both on my main PC and my notebook. On my main PC, it went fine and everything works. However, on my NTB I still observe the same issues.

NTB Lenovo IdeaPad 5 Pro: AMD Ryzen 7 5800H (integrated GPU) Main PC: CPU: AMD Ryzen 9 5900X GPU: Gainward RTX 3080

kyngs avatar Jun 17 '22 12:06 kyngs

@kyngs it might be useful to get a log of both computers launching the app so we can see side-by-side one that works and one that doesn't :thinking:

Codesmith512 avatar Jun 17 '22 19:06 Codesmith512

Tried things again from scratch today. Seems to work out of the box now.

@kyngs Wanna give it another go?

Codesmith512 avatar Jul 04 '22 02:07 Codesmith512

Might try.

kyngs avatar Jul 04 '22 09:07 kyngs

I'm not sure if this is the same issue, but Fusion360 is hanging on the splash for me. I walked away for about an hour and fusion had crashed while I was away. image backtrace.txt

I started this up this time with cd ~/.fusion360/wineprefixes/default/drive_c & ~/.fusion360/wineprefixes/default/box-run.sh 2>&1 | tee box-run.log and this is the resulting log: box-run.log

I installed with the script. (I'd previously tried a Snap which didn't even get to the splash image so I removed it, then the Bottle installer, which silently failed. )

My System: Operating System: Manjaro Linux KDE Plasma Version: 5.24.6 KDE Frameworks Version: 5.96.0 Qt Version: 5.15.5 Kernel Version: 5.19.1-3-MANJARO (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i3 CPU 530 @ 2.93GHz Memory: 7.6 GiB of RAM Graphics Processor: NVIDIA GeForce GT 710/PCIe/SSE2

If I end the task in WINE task manager, the next time I try to launch Fusion 360, it opens the Fusion utilities with options to repair, repairing didn't make a difference. I have not yet been able to get far enough along to log in with my autodesk account.

I did not install wine in the install script, choosing to use my existing WINE 7.15-1 (multilib) since I already have a few other programs running in a different WINEPREFIX that I didn't want to mangle.

I hadn't tried Bottles before, and I'm not sure if this is that same issue or a side effect of semi-blindly jumping in to Bottles, and then trying the install script without first attempting to reverse or clean up whatever had been installed using the Fusion 360 Installer from within Bottles. Just hoping maybe these logs might be useful for anyone else troubleshooting this or similar issues.

Benzolio avatar Aug 25 '22 03:08 Benzolio

I have the exact same issue as @Benzolio, and it also hangs for me after a couple of hours. Sometimes I also get to the Fusion utilities. My system: Operating System: Manjaro Linux KDE Plasma Version: 5.26.4 KDE Frameworks Version: 5.100.0 Qt Version: 5.15.7 Kernel Version: 5.10.157-1-MANJARO (64-bit) Graphics Platform: X11 Processors: 8 × AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx Memory: 6.7 GiB of RAM Graphics Processor: AMD Radeon Vega 8 Graphics Manufacturer: HUAWEI

This is my log after i ran box-run.sh from the terminal: run_log.txt

Siraman25 avatar Dec 15 '22 09:12 Siraman25

same issue here, still no fix ?

Kyr4l avatar Feb 18 '23 15:02 Kyr4l

For some reason, it started working for me.

kyngs avatar Feb 18 '23 15:02 kyngs

Hmmm, I get these messages in my log as well though I can launch Fusion 360 to the splash screen (as per #239 it hangs after that). I wonder if there's something else at play here, I'm also on Arch + KDE (though I doubt KDE would make a difference here) @kyngs Can you post the full log for installation and run? (something like launch.sh 2>&1 | tee install.log for installation and similar for launching the app)

After trying the installation today again, I experience the exact same thing as you. The splash screen appears then after a while disappears and exits with code 5.

Can confirm same here on Arch (i3wm if that matters), last couple of lines in the logs are as follows:

...
0488:fixme:mscoree:parse_supported_runtime sku=L".NETFramework,Version=v4.5" not implemented
0488:fixme:mscoree:parse_supported_runtime sku=L".NETFramework,Version=v4.5" not implemented
0488:err:mscoree:CLRRuntimeInfo_GetRuntimeHost Wine Mono is not installed
034c:fixme:mpr:WNetGetUniversalNameW (L"C:\\users\\daev\\AppData\\Roaming\\Autodesk\\ADPSDK\\JSON\\f7a82f74-f909-49ad-ae46-a61decf4fdfc_i2.json.user.saving", 0x00000001, 0000000000000000, 000000000011EA00): stub
034c:fixme:mpr:WNetGetUniversalNameW (L"C:\\users\\daev\\AppData\\Roaming\\Autodesk\\ADPSDK\\JSON\\f7a82f74-f909-49ad-ae46-a61decf4fdfc_i2.json.user", 0x00000001, 0000000000000000, 000000000011EA00): stub

5 daev@monad .fusion360 $

Could Wine Mono be related? I noticed .NET is now required since a recent release.

I'm fairly sure the missing .NET stuff is caused with this. Try downgrading cabextract to v1.9

n3oney avatar Feb 23 '23 15:02 n3oney

Closing, since the issue apparently fixed itself.

kyngs avatar May 25 '23 20:05 kyngs

this is still an issue

Kyr4l avatar Jun 13 '23 11:06 Kyr4l