Upload source: Error from server: <Code: <empty_code>, Message: Unexpected character ('<' (code 60))

[lixw1021]

Hey Team, I am adding the Github Actions to upload resources and get this error,

Describe the bug

UPLOAD SOURCES ❌ Fetching project info ❌ Failed to collect project info. Please contact our support team for help ❌ Error from server: <Code: <empty_code>, Message: Unexpected character ('<' (code 60)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at [Source: (String)"

To Reproduce Steps to reproduce the behavior: crowdin.yml file content

project_identifier: androididentifer
api_key: .......
preserve_hierarchy: true
base_path: './'

# Needed for Crowdin github actions
project_id_env: CROWDIN_PROJECT_ID
api_token_env: CROWDIN_PERSONAL_TOKEN

files:
  - source: '/**/src/main/res/values/strings.xml'
    translation: '/**/src/main/res/values-%android_code%/%original_file_name%'
    languages_mapping:
      android_code:
        ....

Information about workflow (OS, steps, etc.)

name: Upload Translation Source

on:
  pull_request:
    types: [ labeled ]

jobs:
  synchronize-with-crowdin:
    runs-on: [ self-hosted ]

    steps:
      - name: Verify Required Labels
        run: |
          if ${{ github.event.label.name == 'Needs translations' }}; then
            echo "Has Required Labels"
          else
            echo "Failed. Missing required labels. Skipping status check on commit."
            exit 1
          fi
      - name: Clean Branch Name
        run: |
          branch="${BRANCH_NAME////_}"
          echo "branch_name=$branch" >> $GITHUB_ENV
        env:
          BRANCH_NAME: ${{ github.event.pull_request.head.ref }}

      - name: Checkout
        uses: actions/checkout@v2

      - name: upload translation source
        uses: crowdin/[email protected]
        with:
          upload_sources: true
          upload_sources_args: "-b ${{ env.branch_name }}"
          config: ./crowdin.yaml

        env:
          GITHUB_TOKEN: ${{ secrets.GITHUB_TOKEN }}
          CROWDIN_PROJECT_ID: ${{ secrets.CROWDIN_PROJECT_ID }}
          CROWDIN_PERSONAL_TOKEN: ${{ secrets.CROWDIN_PERSONAL_TOKEN }}

[andrii-bodnar]

Hi @lixw1021!

Please check the name of branch that GH Action is trying to create in Crowdin. Branch name can't contain \ / : * ? " < > | symbols.

[lixw1021]

Hi @lixw1021!

Please check the name of branch that GH Action is trying to create in Crowdin. Branch name can't contain \ / : * ? " < > | symbols.

Hey @andrii-bodnar , the branch name is f_android-79_migrate_upload_translations_to_github_action which looks good,

I think the error happens when it check android string file, the error shows:

❌ Error from server: <Code: <empty_code>, Message: Unexpected character ('<' (code 60)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false')
 at [Source: (String)"<?xml version="1.0" encoding="UTF-8"?>

but android String file always start with <?xml version="1.0" encoding="UTF-8"?> like this:

<?xml version="1.0" encoding="utf-8"?>
<resources>
    <string name="see_what_you">See what you</string>
</resources>

[andrii-bodnar]

@lixw1021 could you please share your Crowdin project ID?

[lixw1021]

@lixw1021 could you please share your Crowdin project ID?

it's 168308, please let me know if you need more information. Thanks

[lixw1021]

Hey @andrii-bodnar, any update for this?

[andrii-bodnar]

Hi @lixw1021!

Thanks for sharing your project ID. Could you please add the debug_mode parameter to the Crowdin GH Action config and try again? It should provide more data in the action logs. Then please share this log with us.

- name: upload translation source
    uses: crowdin/[email protected]
    with:
      debug_mode: true
      ...
      ...

[lixw1021]

Hi @andrii-bodnar , Please find attached log, where I have hidden the company name and project name, let me know if you need more information. Thansk

---------------------------
STARTING CROWDIN ACTION
UPLOAD SOURCES
❌ Fetching project info
java.lang.RuntimeException: Failed to collect project info. Please contact our support team for help
	at com.crowdin.cli.utils.console.ConsoleSpinner.execute(ConsoleSpinner.java:29)
	at com.crowdin.cli.commands.actions.UploadSourcesAction.act(UploadSourcesAction.java:76)
	at com.crowdin.cli.commands.actions.UploadSourcesAction.act(UploadSourcesAction.java:56)
	at com.crowdin.cli.commands.picocli.GenericActCommand.run(GenericActCommand.java:37)
	at picocli.CommandLine.executeUserObject(CommandLine.java:1939)
	at picocli.CommandLine.access$1300(CommandLine.java:[145](https://github.com/companyName/projectName/runs/5204901914?check_suite_focus=true#step:6:145))
	at picocli.CommandLine$RunLast.executeUserObjectOfLastSubcommandWithSameParent(CommandLine.java:2352)
	at picocli.CommandLine$RunLast.handle(CommandLine.java:2346)
	at picocli.CommandLine$RunLast.handle(CommandLine.java:2311)
	at picocli.CommandLine$AbstractParseResultHandler.execute(CommandLine.java:2179)
	at picocli.CommandLine.execute(CommandLine.java:2078)
	at com.crowdin.cli.commands.picocli.PicocliRunner.execute(PicocliRunner.java:37)
	at com.crowdin.cli.Cli.main(Cli.java:16)
Caused by: java.lang.RuntimeException: Error from server: <Code: <empty_code>, Message: Unexpected character ('<' (code 60)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false')
 at [Source: (String)"<?xml version="1.0" encoding="UTF-8"?>
<error>
  <code>0</code>
  <message>Unknown internal error</message>
</error>
"; line: 1, column: 2]>
	at com.crowdin.cli.client.CrowdinClientCore.executeRequest(CrowdinClientCore.java:125)
	at com.crowdin.cli.client.CrowdinClientCore.executeRequest(CrowdinClientCore.java:100)
	at com.crowdin.cli.client.CrowdinClientCore.executeRequestFullList(CrowdinClientCore.java:63)
	at com.crowdin.cli.client.CrowdinProjectClient.populateProjectWithStructure(CrowdinProjectClient.java:67)
	at com.crowdin.cli.client.CrowdinProjectClient.downloadFullProject(CrowdinProjectClient.java:47)
	at com.crowdin.cli.utils.console.ConsoleSpinner.execute(ConsoleSpinner.java:24)
	... 12 more

[andrii-bodnar]

Hi @lixw1021, thanks a lot for the details.

Please try to use the following Crowdin GH Action config:

      - name: upload translation source
        uses: crowdin/[email protected]
        with:
          upload_sources: true
          crowdin_branch_name: ${{ env.BRANCH_NAME }}
          config: ./crowdin.yaml

[lixw1021]

Hey @andrii-bodnar, unfortunately, we still have the same issue.

STARTING CROWDIN ACTION
UPLOAD SOURCES
❌ Fetching project info
❌ Failed to collect project info. Please contact our support team for help
❌ Error from server: <Code: <empty_code>, Message: Unexpected character ('<' (code 60)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false')
 at [Source: (String)"<?xml version="1.0" encoding="UTF-8"?>
<error>
  <code>0</code>
  <message>Unknown internal error</message>
</error>
"; line: 1, column: 2]>

[lixw1021]

hi @andrii-bodnar , do we have any update here? Thanks

[andrii-bodnar]

Hi @lixw1021, we have investigated this issue and found that it's related to a large number of branches and files in your project.

Currently, the fix is in progress. I will try to speed up this and will return with the answer.

Sorry for the delay.

[safa007]

Hi @andrii-bodnar, is there any update on this? Xianwei is no longer with us at Turo but I'll most likely be taking this over.

[andrii-bodnar]

HI @safa007,

The fix is already here - https://github.com/crowdin/crowdin-cli/pull/447

But our QA team has found some major bugs in this PR, that are still in progress the fix

We will do our best to somehow speed up this 😬

[andrii-bodnar]

The issue should be resolved now since we've made some fixes and improvements on the API side