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The extension believes the user is logged out

Open idkm23 opened this issue 5 years ago • 3 comments

Describe the bug For a brand new account, the popup window believes the user is logged out.

To Reproduce Steps to reproduce the behavior:

  1. Uninstall MixrElixr to ensure it is using fresh login data.
  2. Create a new Mixer account.
  3. Install MixrElixr.
  4. Open the extension popup and it shows the user is not logged in.

Expected behavior It should show you're logged-in in the popup.

Environment (please complete the following information):

  • OS: Windows
  • Browser: Chrome
  • MixrElixr Version: 2.10.2

Additional context The 'sid' cookie which is often used to authenticate many requests is not set when a mixer account is first created. If the user logs out and logs back in, they get the sid cookie and everything is fine.

idkm23 avatar Jan 19 '20 20:01 idkm23

Ping. This is a critical user journey.

idkm23 avatar Jan 22 '20 02:01 idkm23

@idkm23 did you log out of mixer and then log back in?

EDIT: ah I see you did. We'll take a look at the issue as soon as we're able. We know that this is sometimes an issue for accounts that are not brand new as well.

itsjesski avatar Jan 22 '20 04:01 itsjesski

I wonder if there's a way to let Mixer devs know so they fix this. Seems like a bug on their end?

idkm23 avatar Jan 22 '20 05:01 idkm23