Direct paths, google suite, and shared users

[AmericanGringo]

I have all my media uploaded to google suite and use rclone to mount the filesystem to a VPS. Since the VPS has a weak CPU and fairly low upload speed, I use PKC and Nvidia Shield with direct path substitution which points to a local rclone mount of the filesystem. This has worked perfectly on my main account.

However, I recently tried to add a second user to my server, but am running into problems with the file path that plex sends to the user. Plex doesn't appear to send the full filepath to non-admin users, and so I can't substitute the path to point to the local rclone mount.

Here is the plex file path that I see in server owner account:

This works well. I replace the original path "/mediaroot/gstv/Media" with "smb://RPI3B/sambashare/gstv/Media" and now KODI pulls from google suite via my RPi.

Here is the plex file path that all my shared users see:

I can't substitute file paths in this situation, and PKC just says it can't find the file path. I can't be the first person to try this with a shared user? Thanks for any suggestions.

[croneter]

Outch no, never heard of that issue! Obviously, there is nothing I can do to fix this from the PKC side.

Could you please be so kind and open a new issue for the Plex team in their forums and provide a link here? Plex needs to provide the entire path for all users...

[croneter]

Thanks for getting in touch with Plex, @AmericanGringo https://forums.plex.tv/t/full-media-file-paths-and-friend-accounts/572674