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App pop up error message when I use camera and upload

Open darewealth opened this issue 5 years ago • 3 comments

Describe the bug.

When I use the camera function to snap and upload, it show error message "Something want wrong"

Steps to reproduce.

  • Launch the app.

  • Click on the camera icon

  • Snap and upload the image

  • And note the bug

Expected behavior

I expected that the camera should upload normally

Screen recording

https://youtu.be/gtIgPrPRe1o

Devices and Versions):)

  • Device: [Gionee]

  • Version [7.0]

  • App version [2.5.0]

darewealth avatar May 19 '19 14:05 darewealth

hi @darewealth, i worked on the backend interface that receives those images. can you check if the error persists?

stephanlindauer avatar Jul 19 '19 20:07 stephanlindauer

The issues still persist

darewealth avatar Jul 28 '19 21:07 darewealth

@darewealth Thank you for the feedback. Looking at your screen capture, it crashes while processing the image (resizing and compressing to jpg) which is done before uploading the photo. Unfortunately it's hard to tell what exactly the problem is. It might be that you're low on memory or disk space or it could be something device-specific. I will add more detailed error messages to the next version of the app so it's easier to pinpoint the issue.

cbalster avatar Aug 10 '19 09:08 cbalster