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Annual throttle of 1,000,000 requests

Open sam-a-levy opened this issue 4 years ago • 1 comments

I am trying to use pull_wos() using my institutional API credentials (i.e. creating an sid of auth(username = NULL, password = NULL) )

This creates an sid no problem and returns responses for query_wos() but when I try to use pull_wos() I get the following error message

Error: Request denied by Throttle server. Request denied for quantity of 100 for activity "Records" of service "WOK-WS" for id "09039ee8dc22cd24c526909663ccb3a3.27993" on Thursday, March 11, 2021 at 5:53:47 PM UTC. The following reasons apply: Reason (1) - amount requested exceeds limit of 1,000,000 per period for throttle REC-AmtPerYear. Details of this throttle are the following: this is an AmountPerPeriod throttle; the period length is 1 year(s); the period restarts after Friday, December 31, 2021 at 11:59:59 PM UTC.

I cannot find any documentation regarding an annual throttle on any of the WoS documentation, so was wondering if you had any insights

sam-a-levy avatar Mar 11 '21 18:03 sam-a-levy

Yeah, some subscriptions have limits on the number of records they can download per year. Contact Clarivate analytics and/or your institution to figure out next steps.

On Thu, Mar 11, 2021 at 1:00 PM sam-a-levy @.***> wrote:

I am trying to use pull_wos() using my institutional API credentials (i.e. creating an sid of auth(username = NULL, password = NULL) )

This creates an sid no problem and returns responses for query_wos() but when I try to use pull_wos() I get the following error message

Error: Request denied by Throttle server. Request denied for quantity of 100 for activity "Records" of service "WOK-WS" for id "09039ee8dc22cd24c526909663ccb3a3.27993" on Thursday, March 11, 2021 at 5:53:47 PM UTC. The following reasons apply: Reason (1) - amount requested exceeds limit of 1,000,000 per period for throttle REC-AmtPerYear. Details of this throttle are the following: this is an AmountPerPeriod throttle; the period length is 1 year(s); the period restarts after Friday, December 31, 2021 at 11:59:59 PM UTC.

I cannot find any documentation regarding an annual throttle on any of the WoS documentation, so was wondering if you had any insights

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crew102 avatar Mar 11 '21 18:03 crew102