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Scan to verify

Open octavegraf opened this issue 3 years ago • 9 comments

octavegraf avatar Jan 18 '22 21:01 octavegraf

Hello, I just got my pass for my 3th dose. The problem is that the card is now showing "Scan to verify". It's pretty hard to scan due to the proximity of the text and the QR code and now I can't use the card in the wallet. Can we have an option to choose if we want this text or not ?

octavegraf avatar Jan 18 '22 21:01 octavegraf

From experience with other complaints, scanning the QR code was always tricky due to it's relatively small size. If others think it got worse due to the text, we can reconsider but I have no intuitive explanation for why it would be harder with some text below.

marvinsxtr avatar Jan 18 '22 21:01 marvinsxtr

In my experience everything was working well, but some cellphones have a really really bad camera and don't seem to find the limit with the square and the text. I tried 3 times in different places and it failed in 2 on 3 of theses when the old card was working every time.

octavegraf avatar Jan 18 '22 21:01 octavegraf

Thank you for the feedback :) Maybe the enlarge QR code option on the back of the pass will be a workaround in these situations.

marvinsxtr avatar Jan 18 '22 21:01 marvinsxtr

No problem, your service is really cool ! (And how to enlarge the QR code ?)

octavegraf avatar Jan 18 '22 21:01 octavegraf

There is a link on the back of the pass which you can press and hold. The back can be accessed by tapping on the three dots.

marvinsxtr avatar Jan 18 '22 21:01 marvinsxtr

Hi guys, since the "Scan to verify" message was added, the ticket is no longer shown on the Apple Watch wallet. Instead, with the previous version, without the "Scan to verify" message, the ticket was shown on the Apple Watch wallet in the same way as the iPhone wallet. Is it possible to remove it or have the option to disable it? Thank you

giuseppeangri avatar Jan 28 '22 14:01 giuseppeangri

@giuseppeangri For me the Apple Watch sync works as usual.

marvinsxtr avatar Jan 28 '22 17:01 marvinsxtr

@marvinsxtr I can confirm what @giuseppeangri says, I'm desperately trying to add the pass to iPhone Wallet but it never appears on Apple Watch.

EDIT: Maybe it's a bug of iOS 15.3 / watchOS 8.4.1.

  • https://appleinsider.com/articles/22/01/29/apple-watch-wallet-sync-issues-found-following-watchos-84-ios-153-update
  • https://discussions.apple.com/thread/253615580
  • https://www.reddit.com/r/AppleWatch/comments/seo2rz/iphone_and_apple_watch_dont_sync_ticket_on_wallet/

gmcinalli avatar Feb 03 '22 14:02 gmcinalli