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Missing app notice about TANs for rapid PCR tests

Open MikeMcC399 opened this issue 3 years ago • 2 comments

Avoid duplicates

  • [ ] Bug is not mentioned in the FAQ
    See https://www.coronawarn.app/en/faq/results/#rat_tan_hotline "Can I share my positive rapid antigen test or PCR rapid test result via the TAN hotline?"
  • [X] Bug affects both Android and iOS, for specific issues / questions that apply only to one operating system, please raise them in the respective repositories:
  • [X] Bug is not already reported in another issue

Technical details

  • Android version: 12
  • App version: 2.23.2 and Android release/2.25.x

Describe the bug

The FAQ https://www.coronawarn.app/en/faq/results/#rat_tan_hotline "Can I share my positive rapid antigen test or PCR rapid test result via the TAN hotline?" states:

"It is not possible to share a positive rapid test or rapid PCR test result via the TAN hotline."

however the app does not make it clear that a TAN can only be requested for a laboratory-based PCR test, not for a rapid PCR test (see https://www.coronawarn.app/en/faq/results/#glossary_pcr_test for explanation of the differences).

Steps to reproduce the issue

  1. Open CWA Android
  2. Tap "Continue" under "Manage Your Tests"

image

  1. Scroll down to "Request TAN for PCR Test", read text and tap on tile

image

  1. Read also the full explanation including "How this works:"

image

Expected behavior

In the section regarding "Request TAN for PCR Test" it should say that TANs cannot be requested for rapid PCR tests.

Possible Fix

The section regarding "Request TAN for PCR Test" should explain that there are two types of PCR tests:

  • laboratory-based PCR test
  • rapid PCR test

and that TANs can only be requested for a laboratory-based PCR test.

Additional Information

According to https://www.coronawarn.app/en/faq/results/#glossary_rapid_pcr_test "At the moment it is not possible to get a Rapid PCR Test result in the Corona-Warn-App, but the technical preparations have already been implemented in version 2.19.", so if at any time there are organizational changes made to integrate the flow of rapid PCR test results into the CWA infrastructure, then the above discussion would have to be reviewed.


Internal Tracking ID: EXPOSUREAPP-13453

MikeMcC399 avatar Jun 23 '22 14:06 MikeMcC399

@MikeMcC399 Thank you for reporting! We created an internal Ticket for the issue. Internal Tracking ID: EXPOSUREAPP-13453

thorbenkuro avatar Jun 24 '22 10:06 thorbenkuro

It is also necessary that there is a clear information for which types of PCR tests a TAN can't be requested (e.g. what about RT-PCR, NAT-PCR, etc.). Also, please mention directly in the app that TANs can't be requested for positive (self done) RATs.

Ein-Tim avatar Jul 13 '22 19:07 Ein-Tim

  • This issue will need review depending on the issue https://github.com/corona-warn-app/cwa-hotline/issues/31. Probably this issue can then be closed as obsolete.

MikeMcC399 avatar Dec 01 '22 18:12 MikeMcC399

Obsolete due to up-coming CWA 3.0.

MikeMcC399 avatar Dec 31 '22 08:12 MikeMcC399