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Published 20 hours ago • verified publisher icon cormiertyshawn895

iTunes 12.9 cannot read contents of iPhone or iPad

Open krzajac opened this issue 2 years ago • 4 comments

like the title says, iTunes cannot read my devices. Screenshot 2023-11-09 at 12 57 36 PM

krzajac avatar Nov 09 '23 18:11 krzajac

Which macOS Version? Can you access them in Finder?

RedTartan04 avatar Dec 15 '23 13:12 RedTartan04

MacOS Ventura

krzajac avatar Dec 27 '23 20:12 krzajac

I'm on Ventura, and iTunes 12.9 can sync with my iPhone and iPod nano, though not my shuffle. I don't have an iPad to test. Maybe check out the section "Syncing with a device" in the Retroactive Readme.

I'm wondering if anyone has experience with syncing to devices on Sonoma, because that's what's keeping me from doing an upgrade.

count0x30 avatar Dec 28 '23 22:12 count0x30

I get the same error on Monterey, doesn't matter what version of iTunes I use. iTunes can sync to all my iPods though.

Monterey 12.7.1, Mac Mini M1

tertiumsquid avatar Jan 02 '24 03:01 tertiumsquid

Retroactive has been discontinued, and does not support macOS Sequoia or later. You should transition from Retroactive to a wide range of supported apps, many of which are built into macOS or free to download. Learn how to transition from Retroactive to supported apps.

cormiertyshawn895 avatar Aug 11 '24 03:08 cormiertyshawn895