Retroactive
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iTunes crash on every startup
This is happening everytime I start iTunes
Translated Report (Full Report Below)
Process: iTunes [7306] Path: /Applications/iTunes.app/Contents/MacOS/iTunes.app/Contents/MacOS/iTunes Identifier: com.apple.iTunes Version: 12.9.5 (12.9.5) Build Info: iTunes-1200012009005005~9 Code Type: X86-64 (Native) Parent Process: Exited process [7303] User ID: 501
Date/Time: 2023-02-01 12:18:04.7278 +0000 OS Version: macOS 13.2 (22D49) Report Version: 12 Anonymous UUID: 00588830-4C5F-A187-E21E-7BB71B0C3C0F
Sleep/Wake UUID: 8BBF9EE4-E58C-4ECF-8E79-F748F5830183
Time Awake Since Boot: 6700 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace DYLD, Code 1 Library missing Library not loaded: @executable_path/../Frameworks/libgnsdk_dsp.3.06.1.dylib Referenced from: <91006EE5-C8C4-3A53-B7F7-69A3B2FD991A> /Applications/iTunes.app/Contents/MacOS/iTunes.app/Contents/MacOS/iTunes Reason: tried: '/System/Volumes/Preboot/Cryptexes/OS@executable_path/../Frameworks/libgnsdk_dsp.3.06.1.dylib' (no such file), '/usr/lib/libgnsdk_dsp.3.06.1.dylib' (no such file, not in dyld cache), (security policy does not allow @ path expansion) (terminated at launch; ignore backtrace)
Thread 0 Crashed: 0 dyld 0x7ff818cccb4a __abort_with_payload + 10 1 dyld 0x7ff818ce5d07 abort_with_payload_wrapper_internal + 82 2 dyld 0x7ff818ce5d39 abort_with_payload + 9 3 dyld 0x7ff818c6d1e1 dyld4::halt(char const*) + 375 4 dyld 0x7ff818c6a660 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4502 5 dyld 0x7ff818c69281 start + 2289
Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000002000209 rbx: 0x0000000000000000 rcx: 0x00007ff7bb1933c8 rdx: 0x00007ff7bb193830 rdi: 0x0000000000000006 rsi: 0x0000000000000001 rbp: 0x00007ff7bb193410 rsp: 0x00007ff7bb1933c8 r8: 0x00007ff7bb193430 r9: 0x0000000000000000 r10: 0x0000000000000096 r11: 0x0000000000000246 r12: 0x0000000000000096 r13: 0x00007ff7bb193830 r14: 0x0000000000000001 r15: 0x0000000000000006 rip: 0x00007ff818cccb4a rfl: 0x0000000000000246 cr2: 0x0000000106f35000
Logical CPU: 0 Error Code: 0x02000209 Trap Number: 133
Binary Images: 0x7ff818c63000 - 0x7ff818cf7caf dyld (*) <270c4224-a38f-3a22-9ba9-95968f487738> /usr/lib/dyld
External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=212.3M resident=0K(0%) swapped_out_or_unallocated=212.3M(100%) Writable regions: Total=9208K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9208K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= STACK GUARD 56.0M 1 Stack 8192K 1 VM_ALLOCATE 8K 2 __DATA 3487K 3 __DATA_CONST 20K 1 __DATA_DIRTY 7K 1 __LINKEDIT 182.6M 2 __TEXT 29.8M 2 dyld private memory 512K 2 shared memory 4K 1 =========== ======= ======= TOTAL 280.2M 16
Full Report
{"app_name":"iTunes","timestamp":"2023-02-01 12:18:04.00 +0000","app_version":"12.9.5","slice_uuid":"91006ee5-c8c4-3a53-b7f7-69a3b2fd991a","build_version":"12.9.5","platform":1,"bundleID":"com.apple.iTunes","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.2 (22D49)","roots_installed":0,"name":"iTunes","incident_id":"DA1D2CAE-8A12-4651-B27D-AB352D8439AD"} { "uptime" : 6700, "procRole" : "Unspecified", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "iMac14,1", "coalitionID" : 8653, "osVersion" : { "train" : "macOS 13.2", "build" : "22D49", "releaseType" : "User" }, "captureTime" : "2023-02-01 12:18:04.7278 +0000", "incident" : "DA1D2CAE-8A12-4651-B27D-AB352D8439AD", "pid" : 7306, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2023-02-01 12:18:04.7180 +0000", "procStartAbsTime" : 6767483215955, "procExitAbsTime" : 6767492881574, "procName" : "iTunes", "procPath" : "/Applications/iTunes.app/Contents/MacOS/iTunes.app/Contents/MacOS/iTunes", "bundleInfo" : {"CFBundleShortVersionString":"12.9.5","CFBundleVersion":"12.9.5","CFBundleIdentifier":"com.apple.iTunes"}, "buildInfo" : {"ProjectName":"iTunes","SourceVersion":"1200012009005005","BuildVersion":"9"}, "storeInfo" : {"deviceIdentifierForVendor":"C83C096E-6190-50EC-835B-3B59532F1856","thirdParty":true}, "parentProc" : "Exited process", "parentPid" : 7303, "coalitionName" : "com.launcher.iTunes", "crashReporterKey" : "00588830-4C5F-A187-E21E-7BB71B0C3C0F", "responsiblePid" : 7303, "sleepWakeUUID" : "8BBF9EE4-E58C-4ECF-8E79-F748F5830183", "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @executable_path/../Frameworks/libgnsdk_dsp.3.06.1.dylib","Referenced from: <91006EE5-C8C4-3A53-B7F7-69A3B2FD991A> /Applications/iTunes.app/Contents/MacOS/iTunes.app/Contents/MacOS/iTunes","Reason: tried: '/System/Volumes/Preboot/Cryptexes/OS@executable_path/../Frameworks/libgnsdk_dsp.3.06.1.dylib' (no such file), '/usr/lib/libgnsdk_dsp.3.06.1.dylib' (no such file, not in dyld cache), (security policy does not allow @ path expansion)"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":94459,"threadState":{"r13":{"value":140701972641840},"rax":{"value":33554953},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":1},"r8":{"value":140701972640816},"cr2":{"value":4411576320},"rdx":{"value":140701972641840},"r10":{"value":150},"r9":{"value":0},"r15":{"value":6},"rbx":{"value":0},"trap":{"value":133},"err":{"value":33554953},"r11":{"value":582},"rip":{"value":140703544691530,"matchesCrashFrame":1},"rbp":{"value":140701972640784},"rsp":{"value":140701972640712},"r12":{"value":150},"rcx":{"value":140701972640712},"flavor":"x86_THREAD_STATE","rdi":{"value":6}},"frames":[{"imageOffset":432970,"symbol":"__abort_with_payload","symbolLocation":10,"imageIndex":0},{"imageOffset":535815,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":82,"imageIndex":0},{"imageOffset":535865,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":41441,"symbol":"dyld4::halt(char const*)","symbolLocation":375,"imageIndex":0},{"imageOffset":30304,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4502,"imageIndex":0},{"imageOffset":25217,"symbol":"start","symbolLocation":2289,"imageIndex":0}]}], "usedImages" : [ { "source" : "P", "arch" : "x86_64", "base" : 140703544258560, "size" : 609456, "uuid" : "270c4224-a38f-3a22-9ba9-95968f487738", "path" : "/usr/lib/dyld", "name" : "dyld" } ], "sharedCache" : { "base" : 140703543652352, "size" : 21474836480, "uuid" : "61138b36-7859-3add-9c47-7e7cd2a358d0" }, "vmSummary" : "ReadOnly portion of Libraries: Total=212.3M resident=0K(0%) swapped_out_or_unallocated=212.3M(100%)\nWritable regions: Total=9208K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9208K(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8192K 1 \nVM_ALLOCATE 8K 2 \n__DATA 3487K 3 \n__DATA_CONST 20K 1 \n__DATA_DIRTY 7K 1 \n__LINKEDIT 182.6M 2 \n__TEXT 29.8M 2 \ndyld private memory 512K 2 \nshared memory 4K 1 \n=========== ======= ======= \nTOTAL 280.2M 16 \n", "legacyInfo" : { "threadTriggered" : {
} }, "trialInfo" : { "rollouts" : [ { "rolloutId" : "5ffde50ce2aacd000d47a95f", "factorPackIds" : {
},
"deploymentId" : 240000247
},
{
"rolloutId" : "610d52e1fc54bc3389840408",
"factorPackIds" : {
"SIRI_UNDERSTANDING_ASR_ASSISTANT" : "63c7a8807b814a4e084bc5d3",
"SIRI_UNDERSTANDING_MORPHUN" : "62ec7220c682040ba94e6a20"
},
"deploymentId" : 240000602
}
], "experiments" : [
] } }
Model: iMac14,1, BootROM 433.140.2.0.0, 4 processors, Quad-Core Intel Core i5, 2.7 GHz, 16 GB, SMC 2.14f24 Graphics: Intel Iris Pro, Intel Iris Pro, Built-In Display: iMac, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142314737334442302D594B302020 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142314737334442302D594B302020 AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1766) AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en1 PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0 Serial ATA Device: ST1000LM048-2E7172, 1 TB USB Device: USB30Bus USB Device: AS2115 USB Device: USB3.0 Hub USB Device: ASMT1051 USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: FaceTime HD Camera (Built-in) USB Device: USB2.0 Hub FireWire Device: Rugged FW/USB, LaCie, 800mbit_speed Thunderbolt Bus: iMac, Apple Inc., 23.10 Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6
VENTURA 13.2
Same thing's happening to me, running os: Ventura 13.2 on my MacBook Air 2017
Retroactive has been discontinued, and does not support macOS Sequoia or later. You should transition from Retroactive to a wide range of supported apps, many of which are built into macOS or free to download. Learn how to transition from Retroactive to supported apps.