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Upload never completes with slow connections, even on website's Upload Wizard

Open jidanni opened this issue 5 years ago • 5 comments

Please test uploading with a 2 megabyte image, over a household ADSL 2M/64K connection.

Yes, that is right, 64 KB upload speed.

You will see the upload never completes.

jidanni avatar Oct 18 '20 12:10 jidanni

I also have a super-slow connection sometimes. Does it happen when uploading a single image, or only for sets of several images? Are you using the alpha version? If not, can you try it? And use Settings>Send log when that happens. Thanks!

nicolas-raoul avatar Oct 20 '20 08:10 nicolas-raoul

Yes, single image. Note it may be beyond your (Android app) control, and actually a https://phabricator.wikimedia.org/T205619 (WikiMedia site) issue. All I know about is #3976, and no "alpha".

jidanni avatar Oct 20 '20 12:10 jidanni

Just to clarify, @jidanni , this fails for you on the Upload Wizard as well?

misaochan avatar Oct 26 '20 06:10 misaochan

Just to clarify, @jidanni , this fails for you on the Upload Wizard as well?

Correct. Which means for about half of each month (after I use up my 4G LTE (high speed) cell plan allowance) there is no way to upload images (even just 2MB ones.) As my home ADSL is just 64K upload speed, and any convenience store Wi-Fi is too far away back in town. I.e., no matter wired connection, LTE cell connection, cellphone, fancy Desktop computer, no way to get an image uploaded. At 64K it would take a few minutes. I wouldn't complain. But it still always fails. Obviously the servers assume "Nobody's connection could still be that slow here in 2020." and timeout.

jidanni avatar Oct 26 '20 07:10 jidanni

Hmmm, OK. That is very annoying, but unfortunately we can't do anything about it because we only handle the Android app, for the Commons server we depend on WMF. I will tag this as upstream instead then.

misaochan avatar Oct 28 '20 09:10 misaochan