Not working for me on PHPstorm

[apedicdev]

Hi,

I've been trying to use it without success, even trying to use a fresh phpstorm version, as soon as I click settings I got the following errors:

Tabnine is not able to function properly. Contact [email protected]

com.tabnine.binary.exceptions.BinaryCannotRecoverException
	at com.tabnine.binary.BinaryProcessRequesterProvider.onDead(BinaryProcessRequesterProvider.java:69)
	at com.tabnine.binary.BinaryRequestFacade.executeRequest(BinaryRequestFacade.java:44)
	at com.tabnine.binary.BinaryRequestFacade.executeRequest(BinaryRequestFacade.java:22)
	at com.tabnine.lifecycle.BinaryStateService.updateState(BinaryStateService.java:32)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
	at java.base/java.util.concurrent.FutureTask.runAndReset(FutureTask.java:305)
	at com.intellij.util.concurrency.SchedulingWrapper$MyScheduledFutureTask.run(SchedulingWrapper.java:226)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1$1.run(Executors.java:668)
	at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1$1.run(Executors.java:665)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.util.concurrent.Executors$PrivilegedThreadFactory$1.run(Executors.java:665)
	at java.base/java.lang.Thread.run(Thread.java:829)

gz#13620

[Tabnineteam]

(related to Zendesk ticket #13620)

[maya-tabnine]

Can you check the path /Users/{username}/.tabnine/ and tell me the latest version you have there?

Also, would try to uninstall Tabnine? Try removing the files at: /Users/{UserName}/Library/Preferences/TabNine /Users/{UserName}/.tabnine /Users/{UserName}//Library/Application Support/TabNine

And finally, reinstall Tabnine on PHPStorm. Would you let me know if that works?

[maya-tabnine]

Hi if you still need our help, please ping us here or email [email protected]