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web login blank screen

Open Bysmyyr opened this issue 3 years ago • 10 comments

https://app.tabnine.com/profile/subscription cannot login, just a blank screen.

gz#11787

Bysmyyr avatar Feb 10 '22 09:02 Bysmyyr

I confirm the issue, it appears to be a CORS related problem.

pingumen96 avatar Feb 10 '22 11:02 pingumen96

Hi guys, Thanks for reaching out! Can you please attach a video of what you're experiencing? if you see any errors in console - please attach them as well

bilucodota avatar Feb 13 '22 12:02 bilucodota

It has been solved the same day, thank you.

pingumen96 avatar Feb 13 '22 12:02 pingumen96

The issue persists. image

Lippiece avatar Apr 20 '22 06:04 Lippiece

@Lippiece can you please attach the logs on the dev console?

bilucodota avatar Apr 20 '22 06:04 bilucodota

Here you go. After some time, it redirects to the Tabnine Hub unlogged.

image

127.0.0.1-1650438207570.log

Lippiece avatar Apr 20 '22 07:04 Lippiece

Probably a bit more useful one: app.tabnine.com-1650438671277.log

Lippiece avatar Apr 20 '22 07:04 Lippiece

It was fixed by:

  1. Clicking "Sign in" from the IDE as usual.
  2. Signing in.
  3. Waiting for the redirect to http://127.0.0.1:5555/ page.
  4. Opening the "Sign in" link from the top of the page in a new page.
  5. Signing in.

Lippiece avatar May 02 '22 10:05 Lippiece

is there a solution or workaround? I have the same, after login on the tabnine website I have been redirected to the tabnine config unlogged

tjmaru avatar Jun 29 '22 17:06 tjmaru

Hi all, I have the same issue and there is an error on brower console (chrome but even on firefox) image

elotmanik avatar Sep 05 '22 16:09 elotmanik

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Nov 04 '22 16:11 stale[bot]