tuyapi icon indicating copy to clipboard operation
tuyapi copied to clipboard

Cant Subscribe to Smart Home Devices Management

Open shezxx opened this issue 4 years ago • 12 comments

image

Followed the Setup Instructions, and created a Project but cant seem to subscribe to any APIs.

Also, Tuya like to keep changing thing, when creating a project, PaaS is no longer an option. The two options available are custom and smart home

shezxx avatar Sep 18 '21 14:09 shezxx

I had same problem, I registered a new account, and created empty project, without services. You have unconfirmed order, but no package. Confirming order is not resolve problem. So you now have broken account.

ghost avatar Sep 18 '21 18:09 ghost

Yep, did try that. With the new account I've created I still cant subscribe to Smart Home Devices Management, interestingly though I could subscribe to Industrial Devices Management which I was really excited until I figured out it was useless

shezxx avatar Sep 19 '21 07:09 shezxx

I have The same issue. Can't do anything

peleccom avatar Sep 20 '21 05:09 peleccom

Sounds like something on Tuya's end, let me know if I can help out at all.

codetheweb avatar Sep 20 '21 14:09 codetheweb

Facing same issue. I can't subscribe (again). Looks like my project has authorised the API but does not look like I can use it. When I tried using tuya-cli (version 1.17.2), I face error "There was an issue fetching that device. Make sure your account is linked and the ID is correct."

Project Industry: Smart Home Development Method: Smart Home Project >> Service API shows, Smart Home Devices Management (and at the end of the row revoke authorisation).

I was trying to perform following step for listing Tuya Devices from the app.

Go to Cloud -> Development -> "MyProject" -> API -> "Go to authorize". "Select API" > click subscribe on "Smart Home Devices Management" in the dropdown. Click subscribe again. Click "basic edition" and "buy now" (basic edition is free). Check if the "Smart Home Devices Management" API is listed under Cloud -> Projects -> "MyProject" -> API. If not, click "New Authorization" and select it.

dnrajpara avatar Sep 21 '21 02:09 dnrajpara

I was able to subscribe few days later. I think it were temporary issues on tuya servers or account is restricted first two-three days after registration

peleccom avatar Sep 25 '21 04:09 peleccom

I was able to subscribe few days later. I think it were temporary issues on tuya servers or account is restricted first two-three days after registration

Thanks for the tip. I did try again it worked..!! Yippee..!!

dnrajpara avatar Sep 26 '21 05:09 dnrajpara

Looks like Tuya reorganized their APIs.

The "Smart Home Devices Management" option is no longer available for selection. After several searches I eventually got a popup that said they created a new "Device Connection Service" option that has their base APIs. I used that and the "Trial Edition" subscription and was good to go.

vasqued2 avatar Oct 16 '21 18:10 vasqued2

they created a new "Device Connection Service" option

I have added this too after seeing the popup but the getting of device info fails for me with

{
  "code": 1106,
  "msg": "permission deny",
  "success": false,
  "t": 1634500065315
}

binary64 avatar Oct 17 '21 19:10 binary64

I linked my Tuya Smart app account and then used 'tuya_cli wizard' to get it. I think I had to go back a re-authorize the API again after I subscribed.

vasqued2 avatar Oct 18 '21 01:10 vasqued2

Hello, I'm new at Tuya. Does anyone know how to solve this?:

"msg": "your ip(80.49.100.214) don't have access to this API", "success": false, { "code": 1114, "msg": "your ip(80.49.100.214) don't have access to this API", "success": false, "t": 1635179044705 }

Tracya2021 avatar Oct 25 '21 16:10 Tracya2021

https://github.com/tuya/tuya-home-assistant/issues/815 possibly related?

evlo avatar Jun 15 '22 16:06 evlo