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Case detail page occasionally dropping

Open JeremyC3 opened this issue 1 year ago • 0 comments

Noted during 8/25 expungement clinic. Requests to the case_detail_page will occasionally return Case detail page with ID of {id} does not exist., despite said case ID page existing on the OECI site.

Current end-user workaround is to open multiple tabs querying the same information, upon which the page would load on some but not all tabs. In isolated testing on personal device, re-creating said behavior was unsuccessful.

Potential causes could include either the backend or OECI server unsuccessfully processing a larger # of requests at once.

JeremyC3 avatar Aug 29 '23 23:08 JeremyC3