Checkout flow is confusing: causing users to upgrade their personal org by accident

[shellyvo]

What product do you want to improve? Web application (Billing/upgrading module)

Is your feature request related to a problem? Please describe. When a user goes to upgrade to a paid plan they are often accidentally upgrading their personal org, rather than their company's org. This makes the checkout flow seem broken and confuses users. There is no banner or text warning them that they are about to upgrade their personal org.

Describe the solution you'd like A clear banner or pop-up stating: "You're about to upgrade your personal org, would you like to upgrade xxxx org instead?"

Describe alternatives you've considered Users are not aware of the drop down and even though their org is listed at the top of the checkout flow, this could be clearer/larger/stand out more.

Additional context This is the most frequent billing issue for Codecov. Adding an extra confirmation step on which org they're upgrading will increase revenue by allowing orgs to upgrade on their first attempt, decrease refund requests, improve user experience, and lower the volume of support tickets related to billing issues.