Upgrading to more than 10 seats on Team plan should suggest upgrading to Pro plan instead of throwing a generic error.

[shellyvo]

What product do you want to improve? Web application (Billing/upgrading module)

Is your feature request related to a problem? Please describe. When an org has 10 users on the Team plan and wants more seats, the error they get is generic and doesn't address the fact that the Team plan is limited to 10 users. This makes the checkout flow seem broken and confuses users. The error actually asks them to try again after refreshing their browser.

Describe the solution you'd like The error should say something like: "You've reached the max number of users for this plan, please upgrade to Pro." and link to them the Plans and Pricing page for reference.

Describe alternatives you've considered The current solution is that they write into support confused, or thinking something broken on their end and we tell them they need to upgrade to Pro instead.

Additional context Adding proper advice on how to upgrade will increase revenue by allowing orgs to upgrade on their first attempt, improve user experience, and lower the volume of support tickets related to billing issues.