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bug: Token Expired 1003 in akamai player

Open ronak-pal1 opened this issue 8 months ago • 8 comments

Describe the bug Hey, when I am trying to open the video from the week 12 of the web3 course, it is not playing. It is showing token expired 1003 white screen.

To Reproduce Steps to reproduce the behavior:

  1. Go to the web3 cohort videos
  2. Open week 12 or videos after week 12

Expected behavior The selected video will not play and it will show Token expired 1003, with a white screen.

Screenshots or GIFs

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ronak-pal1 avatar Mar 29 '25 14:03 ronak-pal1

Hello @ronak-pal1 Simply clear the cache and you will not get any (1003 token expire ) Error

connectwithpankaj avatar Mar 30 '25 11:03 connectwithpankaj

Hii @connectwithpankaj , I had done that but still showing the same. It is always sending token = 1234. I even tried safari but still same

ronak-pal1 avatar Mar 30 '25 12:03 ronak-pal1

Same issue! did you find a solution?

ayushkdt avatar Mar 31 '25 21:03 ayushkdt

Can you guys try in incognito mode, and if it works, then the browser cache is the issue, or simply check the console to see what is there.

connectwithpankaj avatar Apr 01 '25 02:04 connectwithpankaj

No, it's not the issue with cache. I tried incognito but still the same. And I also asked @hkirat , he said that probably you had reached the limit of watching videos of today but actually it is happening even if I not watch any other videos in a day.

ronak-pal1 avatar Apr 01 '25 03:04 ronak-pal1

Someone might be using ur creds. Try changing ur password

On Tue, Apr 1, 2025 at 8:33 AM Ronak Paul @.***> wrote:

No, it's not the issue with cache. I tried incognito but still the same. And I also asked @hkirat https://github.com/hkirat , he said that probably you had reached the limit of watching videos of today but actually it is happening even if I not watch any other videos in a day.

— Reply to this email directly, view it on GitHub https://github.com/code100x/cms/issues/1800#issuecomment-2767938613, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB5UT5LMSPENHAFPGJUTH5L2XH6XHAVCNFSM6AAAAAB2BN5AXWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDONRXHEZTQNRRGM . You are receiving this because you were mentioned.Message ID: @.***> [image: ronak-pal1]ronak-pal1 left a comment (code100x/cms#1800) https://github.com/code100x/cms/issues/1800#issuecomment-2767938613

No, it's not the issue with cache. I tried incognito but still the same. And I also asked @hkirat https://github.com/hkirat , he said that probably you had reached the limit of watching videos of today but actually it is happening even if I not watch any other videos in a day.

— Reply to this email directly, view it on GitHub https://github.com/code100x/cms/issues/1800#issuecomment-2767938613, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB5UT5LMSPENHAFPGJUTH5L2XH6XHAVCNFSM6AAAAAB2BN5AXWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDONRXHEZTQNRRGM . You are receiving this because you were mentioned.Message ID: @.***>

hkirat avatar Apr 01 '25 18:04 hkirat

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ayushkdt avatar Apr 01 '25 19:04 ayushkdt

PLease look into it

ayushkdt avatar Apr 02 '25 19:04 ayushkdt