Fail to register to Cocos dashboard

[whiletrue111]

Cocos Creator version

3.7

System information

windows10

Issue description

I am trying to register on the Cocos Dashboard with a new user account. No matter what email I use, I can't complete the registration. I found some similar tickets, but none of them address my specific issue. I added a comment here: https://github.com/cocos/cocos-docs/issues/2697. I also haven't received any response on Discord, and I can't find any support email.

Relevant error log output

No response

Steps to reproduce

download cocose dashboard in windows try to register with gmail account

Minimal reproduction project

try to register in cocos dashboard with gmail account

[minggo]

I was told that, gmail may be blocked. What type of mail did you test?

[minggo]

Have you tried other type of mail? About the gmail issue, we are resolving it.

[whiletrue111]

Sorry im not going to open new email account i trust only gmail . you need to resolved it with google , if its blocked by gmail its not good sign ...
Any way add option to skip registering .

[minggo]

We will not ignore gmail, just to let you have an option to register. We will solve it, of course.

[Polly2000]

Hello! Could you tell me what type of email to use for registration?

[minggo]

@Polly2000 I think all mail type should work, as i was told that gmail issue is fixed. Did you meet any problem?

[xrafaelcruz]

i tried with outlook and gmail and don't work, always fail

[Polly2000]

@minggo hey! after several attempts I registered with gmail :)

[minggo]

@Polly2000 glad to hear that. Did you do anything special? I think your experience is needed for others.

[Polly2000]

@minggo unfortunately no, I just tried to register many times, and one day it worked 🙄

[minggo]

Got it. I think it is because it is fixed as my colleague said.

[Polly2000]

@minggo thank you for the fix! 😊

[minggo]

It's ok. I will close this issue. And please reopen it if anyone meet it again.