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intercom-react-native v5

Open billinghamj opened this issue 1 year ago • 3 comments

v5 was released a few weeks ago (latest is now v5.1.0) https://github.com/intercom/intercom-react-native/releases/tag/5.0.0

This package depends on v4 currently

Has anyone been able to use this package with v5, or knows what would be required to update it for compatibility?

billinghamj avatar May 30 '23 21:05 billinghamj

Hello,

We just upgraded today from 4.0.1 to 5.1.1. No issue with Android 13, but we face errors on iOS 16.5.

We implemented:

  • login/logout
  • carousel launch

It seems that carousel launch crashes on iOS. We are currently investigating if this version bump is the root cause.

Will keep you posted.

eexit avatar Jun 07 '23 13:06 eexit

In our case, it seems to work fine with v5

We aren't using carousels, but I wonder if that is kinda broken independent of the version/this package(?)

I think the carousel stuff is not likely to be heavily related to what this plugin does

From my perspective, happy for this issue to be closed (though the documentation should be updated). But if there's outstanding concerns about the carousel thing, happy to leave it

billinghamj avatar Jul 19 '23 18:07 billinghamj

Hi, We had the same issue as well, and seems to only happen with expo.

latest version of "@intercom/intercom-react-native": "^5.1.0" is not working, we needed to rollback on to old version (actually "@intercom/intercom-react-native@^3.0.3")

I opened a ticket there with more details on bug https://community.intercom.com/mobile-sdks-24/using-intercom-with-expo-4802

Srounsroun avatar Aug 10 '23 09:08 Srounsroun