"Close this area" is a vague and confusing label

[amyjko]

Describe the bug On the back stage, there is a button labeled "Close this area". This phrasing implies that pressing it will close the entire room, when all it does is allow the backstage presenter to access the audience view of the room. Many presenters wanted to see the audience view, but didn't know what the effect of this button would be because of it's vague label.

To Reproduce Steps to reproduce the behavior:

1. Visit a backstage entry page

Expected behavior A better label would be "Show audience view".

[rossng]

We have also noticed that the extra 'open/close this area' step is confusing to some users. W/e are considering changing backstage behaviour so that it only takes a single button click to join/leave backstages.

Of course, this will involve rewording those open/close buttons - let me know if you have any idea of what description you would find most intuitive.

We initially decided to hide the 'watch stream' button (which goes to the audience view) while the user has any backstage 'open' (not necessarily connected). I think 'Show audience view' is probably a better label for this button.

If we were to make the 'show audience view' button visible even while you were connected to a backstage, the main concern for me would be preventing chairs/presenters from accidentally disconnecting from their backstage mid-presentation. I'd be interested to hear if there's any particular UI/text that you think would help backstage members understand the implication of clicking the button.

[amyjko]

Re: the interaction design, the standard UI conventions for highly consequential actions are just to ask for confirmation. I'd recommend a design such as this:

• While in the backstage "join" page, just have a "Show audience view" button, or even better, a toggle with "Show participant view" and "Show presenter view" labels, making it clearly reversible. There should be no consequence to toggling between these; it'll also help people learn that there are two different modes.
• While actively in the backstage room, there are consequences, as you noted. Rather than showing the toggle above, I'd recommend a "Leave backstage" button where the toggle button above is, with a confirmation dialog. If someone cancels, they stay in backstage presenter mode. If they confirm, they'd go to the backstage join view.

[rossng]

Thanks, this is useful.