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chase credit card download stopped working

Open andreva7 opened this issue 2 years ago • 5 comments

Do you have a chase credit card? download stopped working a few days ago. I get the message "The remote name could not be resolved: 'ofx.chase.com'" This sounds like a problem at their end, but would be nice to confirm if someone else is seeing the same thing.

andreva7 avatar Oct 09 '22 16:10 andreva7

I do not, hopefully the bank still provides an "OFX export" option on their download menu. That's what I have to do with my Discover and VISA accounts. Best I can advise is that you complain vehemently that banks continue to allow you to get access to your data via OFX. I did this at my local credit union BECU - and they turned it back on again which is nice. But haven't had any luck finding a real human at Discover or VISA...

I see an error report here involving SSL certs:

https://www.ofxhome.com/index.php/institution/view/636

So it would be handy to get any logs from this failure, and even debug stack traces and details of the inner most WebRequest exceptions to see if we can get any hints from there. Sometimes it has been a .NET Framework versioning issue where the old framework doesn't support the latest SSL standards. So we should try and rule that out.

Also, sometimes repeating the "Connect" steps via the connect dialog can solve the problem too:

image

clovett avatar Oct 11 '22 05:10 clovett

The OFX address https://ofx.chase.com/ for Financial Instutition B1 returned the following error message:

System.Net.WebException: The remote name could not be resolved: 'ofx.chase.com'

Response at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at Walkabout.Ofx.OfxRequest.SendOfxRequest(XDocument doc, String oldFileUid, String newFileUid) at Walkabout.Ofx.OfxRequest.Sync(IList accounts, OfxDownloadData results, Dispatcher dispatcher) at Walkabout.Ofx.OfxThread.SyncAccount()

HTTP Headers More Information You may search for more information about your financial institution by visiting OFX Home .

andreva7 avatar Oct 11 '22 05:10 andreva7

Ok, it means they either shutdown their OFX gateway (complain loudly) or they moved to to a new location. There is some info here: https://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings#Chase_.28Bank_Accounts_and_Credit_Cards.29

clovett avatar Oct 11 '22 06:10 clovett

Hey, cool, this GnuCash info about Citibank helped me get my Costco VISA card OFX download to work again: https://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings#Citi_Credit_Card

Yay.

clovett avatar Oct 11 '22 06:10 clovett

I fixed some bugs in OFX processing to help make Costco VISA card work, see https://github.com/clovett/MyMoney.Net/commit/0aed80a028a5c8f15ff916d071696d4877bdb497

clovett avatar Oct 11 '22 07:10 clovett

I also added a new feature, general csv importing, see https://MoneyTools.github.io/MyMoney.Net/#Accounts/CsvImport/

clovett avatar Nov 01 '22 01:11 clovett

That's as much as I can do on these kinds of issues. The rest is up to Chase Bank.

clovett avatar Dec 18 '22 01:12 clovett