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Issue - Task id \ Ticket id

Open 00nemo00 opened this issue 7 years ago • 2 comments

Hello the system works, but we have noticed that when a new Task is inserted and the id already corresponds to that of an existing ticket, in Slack the ticket with the corresponding id is inserted. An example, it is difficult to explain, a Task is created today with id in mysql 69 (tasks.php? Id = 69) if there is already a ticket with this id (tickets.php? Id = 69), in Slack, erroneously, the ticket is inserted, as if it had just been added.

00nemo00 avatar May 29 '18 14:05 00nemo00

Hmm, interesting. I don't really play with tasks, but I'll have a look and see what's happening. Cheers for the report mate.

clonemeagain avatar May 29 '18 14:05 clonemeagain

Good! it would be useful to insert only a Department ticket into a slack channel Example ticket for the Voip department in the slack channel #voip

00nemo00 avatar May 29 '18 14:05 00nemo00