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Published 20 hours ago • verified publisher icon claytondus

Important Datas NULL

Open kevinvenclovas opened this issue 4 years ago • 4 comments

Hello,

i have this issue sice yesterday. Some important datas now null:

"ShippingAddress":{ "Name":null, "AddressLine1":null, "AddressLine2":null, "AddressLine3":null, "County":null, }, "BuyerName":null, "BuyerCounty":null, "FulfillmentChannel":"MFN",

Can someone help me? I need this information to get the orders in my system.

kevinvenclovas avatar Mar 20 '20 10:03 kevinvenclovas

Which endpoint? Have you verified with something like Fiddler that the data is actually in the message?

claytondus avatar Mar 20 '20 17:03 claytondus

Hi,

i see there is a new field in ShippingAddress -> isAddressSharingConfidential and it's every time false. Maybe here is the issue.

Here the fiddler output from the orders api:

<?xml version="1.0"?> <ListOrdersResponse xmlns="https://mws.amazonservices.com/Orders/2013-09-01"> <ListOrdersResult> <Orders> <Order> <LatestShipDate>2020-03-20T22:59:59Z</LatestShipDate> <OrderType>StandardOrder</OrderType> <PurchaseDate>2020-03-20T10:29:46.866Z</PurchaseDate> <BuyerEmail>XXXXXXXXXXXXXXX</BuyerEmail> <AmazonOrderId>304-8356810-7867554</AmazonOrderId> <LastUpdateDate>2020-03-20T17:56:20.443Z</LastUpdateDate> <IsReplacementOrder>false</IsReplacementOrder> <NumberOfItemsShipped>1</NumberOfItemsShipped> <ShipServiceLevel>Expedited</ShipServiceLevel> <OrderStatus>Shipped</OrderStatus> <SalesChannel>Amazon.de</SalesChannel> <IsBusinessOrder>false</IsBusinessOrder> <NumberOfItemsUnshipped>0</NumberOfItemsUnshipped> <PaymentMethodDetails> <PaymentMethodDetail>Standard</PaymentMethodDetail> </PaymentMethodDetails> <IsGlobalExpressEnabled>false</IsGlobalExpressEnabled> <IsSoldByAB>false</IsSoldByAB> <OrderTotal> <Amount>19.99</Amount> <CurrencyCode>EUR</CurrencyCode> </OrderTotal> <IsPremiumOrder>false</IsPremiumOrder> <EarliestShipDate>2020-03-20T22:59:59Z</EarliestShipDate> <MarketplaceId>A1PA6795UKMFR9</MarketplaceId> <FulfillmentChannel>MFN</FulfillmentChannel> <PaymentMethod>Other</PaymentMethod> <ShippingAddress> <City>XXXXXXXXXXXXXXX</City> <PostalCode>XXXXXXXXXXXXXXX</PostalCode> <isAddressSharingConfidential>false</isAddressSharingConfidential> <StateOrRegion>XXXXXXXXXXXXXXX</StateOrRegion> <CountryCode>XXXXXXXXXXXXXXX</CountryCode> </ShippingAddress> <IsPrime>false</IsPrime> <ShipmentServiceLevelCategory>Expedited</ShipmentServiceLevelCategory> <SellerOrderId>XXXXXXXXXX</SellerOrderId> </Order> </Orders> <LastUpdatedBefore>2020-03-20T18:04:09.731Z</LastUpdatedBefore> </ListOrdersResult> <ResponseMetadata> <RequestId>XXXXXXXXX</RequestId> </ResponseMetadata> </ListOrdersResponse>

kevinvenclovas avatar Mar 20 '20 18:03 kevinvenclovas

I think amazon removed our access to the Personally identifiable information but how can i get this back?

kevinvenclovas avatar Mar 20 '20 18:03 kevinvenclovas

You would have to follow up with Amazon seller support directly, I am not associated with them.

claytondus avatar Mar 21 '20 03:03 claytondus