Issue with ContextualBalloon Not Appearing After Updating to CKEditor 43.0.0

[w-beom]

📝 Provide detailed reproduction steps (if any)

After updating the CKEditor version to 43.0.0, an issue has occurred.

Previously, we were using a custom plugin that utilizes the ContextualBalloon. When clicking the button of the plugin, the ContextualBalloon would appear, allowing text input in the input field.

However, after the update, the ContextualBalloon does not appear when using the custom plugin with the SlashCommand.

What should we do to resolve this?

✔️ Expected result

❌ Actual result

📃 Other details

It works correctly in version 42.0.0. The commit related to the issue in version 43.0.0 is suspected to be this one: https://github.com/ckeditor/ckeditor5/issues/16739

If you'd like to see this fixed sooner, add a 👍 reaction to this post.

[Mati365]

Thanks for report! I'll take a look. It looks like something is trying to pin itself on the hidden element.

[Witoso]

Hi @w-beom, please reach out to us via the support channel. We would like to see the code samples, etc. Thank you!

[w-beom]

Hi @Witoso, Where can I find the support channels?

[Witoso]

The best way to create a support ticket is contact form.

[Witoso]

We potentially identified the issue in #16959.

[CKEditorBot]

There has been no activity on this issue for the past year. We've marked it as stale and will close it in 30 days. We understand it may still be relevant, so if you're interested in the solution, leave a comment or reaction under this issue.

[CKEditorBot]

We've closed your issue due to inactivity. We understand that the issue may still be relevant. If so, feel free to open a new one (and link this issue to it).