🐛 Bug Report
A clear and concise description of what the bug is.
I have tried installing and reinstalling CSET V11.0.1.0 with a fresh downloaded version of the tool on two Windows 10 machines. Each time I try to launch the program it shows the screen image below for a couple minutes then disappears.
To Reproduce
Installed CSET V11.0.1.0.
Steps to reproduce the behavior:
Clicked the desktop icon to start the program.
Expected behavior
A clear and concise description of what you expected to happen.
The program would run normally like the documentation.
Any helpful log output
Paste the results here:
@Conet1502 Would it be possible for you to post your log files for us to take a look at? These can be located in your user local appdata directory. The path would look similar to this: C:\Users\%USER%\AppData\Local\DHS\CSET.
Hi Marcus,
This is the are CSET.log
2022-02-22 07:42:38,273 [1] INFO CSETWebCore.DatabaseManager.DbManager - Deleting and recreating localDB MSSQLLocalDB default instance..
2022-02-22 07:42:38,298 [1] INFO CSETWebCore.DatabaseManager.DbManager - Control Database doesn't exist at location: C:\Users%USER%\AppData\Local\DHS\CSET\11.0.1.0\CSETWeb.mdf
2022-02-22 07:42:38,298 [1] INFO CSETWebCore.DatabaseManager.DbManager - copying database file over from C:\Program Files\DHS\CSET 11.0.1.0\Website\Data\CSETWeb.mdf to C:\Users%USER%\AppData\Local\DHS\CSET\11.0.1.0\CSETWeb.mdf
2022-02-22 07:42:38,751 [1] INFO CSETWebCore.DatabaseManager.DbManager - New CSET database is functioning
The CSET_electron.log:
[2022-02-22 07:42:09.802] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-02-22 07:42:09.822] [info] API launching on port 5000
[2022-02-22 07:42:09.842] [info] Reports API launching on port 44363
[2022-02-22 07:46:23.826] [error] Error: Max API connection retries reached
at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)
at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)
at Request.emit (events.js:376:20)
at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)
at Request.emit (events.js:376:20)
at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)
at Object.onceWrapper (events.js:482:28)
at IncomingMessage.emit (events.js:388:22)
at endReadableNT (internal/streams/readable.js:1336:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)
[2022-02-22 07:46:23.832] [info] Debugger has been detached
[2022-02-22 07:46:57.492] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-02-22 07:46:57.510] [info] API launching on port 5000
[2022-02-22 07:46:57.523] [info] Reports API launching on port 44363
[2022-02-22 07:51:11.582] [error] Error: Max API connection retries reached
at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)
at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)
at Request.emit (events.js:376:20)
at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)
at Request.emit (events.js:376:20)
at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)
at Object.onceWrapper (events.js:482:28)
at IncomingMessage.emit (events.js:388:22)
at endReadableNT (internal/streams/readable.js:1336:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)
[2022-02-22 07:51:11.585] [info] Debugger has been detached
[2022-03-10 11:10:38.209] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-10 11:10:38.232] [info] API launching on port 5000
[2022-03-10 11:10:38.248] [info] Reports API launching on port 44363
[2022-03-10 11:14:46.627] [error] Error: Max API connection retries reached
at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)
at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)
at Request.emit (events.js:376:20)
at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)
at Request.emit (events.js:376:20)
at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)
at Object.onceWrapper (events.js:482:28)
at IncomingMessage.emit (events.js:388:22)
at endReadableNT (internal/streams/readable.js:1336:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)
[2022-03-10 11:14:46.629] [info] Debugger has been detached
[2022-03-18 09:29:53.495] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-18 09:29:53.523] [info] API launching on port 5000
[2022-03-18 09:29:53.544] [info] Reports API launching on port 44363
[2022-03-18 09:29:53.733] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-18 09:29:53.759] [info] Debugger has been detached
[2022-03-18 09:29:53.762] [error] UnhandledRejection Error: target closed while handling command
[2022-03-18 09:34:03.637] [error] Error: Max API connection retries reached
at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)
at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)
at Request.emit (events.js:376:20)
at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)
at Request.emit (events.js:376:20)
at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)
at Object.onceWrapper (events.js:482:28)
at IncomingMessage.emit (events.js:388:22)
at endReadableNT (internal/streams/readable.js:1336:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)
[2022-03-18 09:34:03.640] [info] Debugger has been detached
[2022-03-21 09:41:38.562] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-21 09:41:38.581] [info] API launching on port 5000
[2022-03-21 09:41:38.598] [info] Reports API launching on port 44363
[2022-03-21 09:45:46.787] [error] Error: Max API connection retries reached
at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)
at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)
at Request.emit (events.js:376:20)
at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)
at Request.emit (events.js:376:20)
at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)
at Object.onceWrapper (events.js:482:28)
at IncomingMessage.emit (events.js:388:22)
at endReadableNT (internal/streams/readable.js:1336:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)
[2022-03-21 09:45:46.792] [info] Debugger has been detached
[2022-03-21 09:48:53.613] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-21 09:48:53.633] [info] API launching on port 5000
[2022-03-21 09:48:53.645] [info] Reports API launching on port 44363
[2022-03-21 09:53:01.843] [error] Error: Max API connection retries reached
at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)
at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)
at Request.emit (events.js:376:20)
at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)
at Request.emit (events.js:376:20)
at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)
at Object.onceWrapper (events.js:482:28)
at IncomingMessage.emit (events.js:388:22)
at endReadableNT (internal/streams/readable.js:1336:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)
[2022-03-21 09:53:01.847] [info] Debugger has been detached
[2022-03-21 09:53:07.825] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-21 09:53:07.845] [info] API launching on port 5000
[2022-03-21 09:53:07.857] [info] Reports API launching on port 44363
[2022-03-21 09:55:47.380] [info] Debugger has been detached
[2022-03-21 09:55:47.388] [info] CSET has been shut down
[2022-03-21 09:55:51.591] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-21 09:55:51.616] [info] API launching on port 5000
[2022-03-21 09:55:51.628] [info] Reports API launching on port 44363
[2022-03-21 09:56:49.444] [info] Debugger has been detached
[2022-03-21 09:56:49.456] [info] CSET has been shut down
[2022-03-21 09:56:51.707] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-21 09:56:51.733] [info] API launching on port 5000
[2022-03-21 09:56:51.745] [info] Reports API launching on port 44363
[2022-03-21 10:00:59.935] [error] Error: Max API connection retries reached
at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)
at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)
at Request.emit (events.js:376:20)
at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)
at Request.emit (events.js:376:20)
at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)
at Object.onceWrapper (events.js:482:28)
at IncomingMessage.emit (events.js:388:22)
at endReadableNT (internal/streams/readable.js:1336:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)
[2022-03-21 10:00:59.937] [info] Debugger has been detached
[2022-03-21 16:26:00.345] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-21 16:26:00.363] [info] API launching on port 5000
[2022-03-21 16:26:00.376] [info] Reports API launching on port 44363
[2022-03-21 16:29:37.549] [info] Debugger has been detached
[2022-03-21 16:29:37.558] [info] CSET has been shut down
[2022-03-21 16:29:43.177] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-21 16:29:43.202] [info] API launching on port 5000
[2022-03-21 16:29:43.216] [info] Reports API launching on port 44363
[2022-03-21 16:30:04.724] [info] Debugger has been detached
[2022-03-21 16:30:04.732] [info] CSET has been shut down
[2022-03-21 16:32:55.635] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-21 16:32:55.684] [info] API launching on port 5000
[2022-03-21 16:32:55.701] [info] Reports API launching on port 44363
[2022-03-21 16:42:33.487] [error] UnhandledRejection Error: Render frame was disposed before WebFrameMain could be accessed
at Object.n._sendInternal (electron/js2c/browser_init.js:165:558)
at Object.m._sendInternal (electron/js2c/browser_init.js:161:2472)
at electron/js2c/browser_init.js:201:729
at new Promise ()
at Object.invokeInWebContents (electron/js2c/browser_init.js:201:477)
at Object.m.executeJavaScript (electron/js2c/browser_init.js:161:3166)
[2022-03-21 16:42:33.489] [info] Debugger has been detached
[2022-03-21 16:42:33.497] [info] CSET has been shut down
[2022-03-22 07:37:55.203] [info] Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0
[2022-03-22 07:37:55.224] [info] API launching on port 5000
[2022-03-22 07:37:55.244] [info] Reports API launching on port 44363
[2022-03-22 07:42:03.485] [error] Error: Max API connection retries reached
at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)
at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)
at Request.emit (events.js:376:20)
at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)
at Request.emit (events.js:376:20)
at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)
at Object.onceWrapper (events.js:482:28)
at IncomingMessage.emit (events.js:388:22)
at endReadableNT (internal/streams/readable.js:1336:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)
[2022-03-22 07:42:03.490] [info] Debugger has been detached
cset copied to clipboard
cisagov
