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Published 20 hours ago • verified publisher icon cinnyapp

Cinny suddenly goes blank after leaving room

Open wj25czxj47bu6q opened this issue 2 years ago • 1 comments

Describe the bug

Upon leaving a room, everything disappeared from Cinny except for the background.

Cinny post-bug screenshot

Here is what remains of the <body> element after experiencing the bug:

<body id="appBody" class="dark-theme">
  <div id="root"></div>
  <audio id="notificationSound"><source src="f916f0cde218d8a3941f.ogg" type="audio/ogg"></audio>
  <audio id="inviteSound"><source src="3339e9de776abcaf9dca.ogg" type="audio/ogg"></audio>
</body>

Console messages appear normal before and after the bug, but two errors were logged:

Console screenshot Text version

For ease of debugging (human-readable line numbers), I pretty-printed the JavaScript:

Console screenshot (after pretty-printing) Text version Pretty-printed JavaScript source (main.4386bc28ce56e2e2403f.bundle.js:formatted)

Reproduction

I am honestly not sure how to reproduce this. Even after rejoining and leaving the exact same room, I did not encounter this bug again. I have encountered this bug exactly once in all my usage of Cinny.

However, @jameskitt616 said it happens sometimes when changing channels, so I am tagging him here in case he can contribute some more information.

Platform and versions

OS: Linux
Browser: Ungoogled Chromium 102
Cinny version: 2.0.4
Matrix homeserver: private HS running Synapse

wj25czxj47bu6q avatar Jun 18 '22 15:06 wj25czxj47bu6q

Same issue as #532 it turns out. Was not solved by c11328a.

wj25czxj47bu6q avatar Jun 18 '22 16:06 wj25czxj47bu6q

It seems to be related to latency between the user and the matrix/cinny instance

I myself have yet to run into this issue on my EU hosted instance, however US based users have been reporting this happening relatively frequently.

Pokefan5 avatar Dec 21 '22 08:12 Pokefan5

Kinda doubt it, i host cinny and matrix myself in the same network, latency couldn't be better :P

jameskitt616 avatar Dec 21 '22 20:12 jameskitt616