The app doesn't play any songs

[zachardavid]

Preflight Checklist

• [X] I agree to follow the Code of Conduct that this project adheres to.
• [X] I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• [X] I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• [X] I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

Download Source

Itch

Operating System

Windows 11

Commit Hash

No response

Connect Instance ID

No response

Build Timestamp

No response

Describe the Bug

Whenever I try to play a song that is not locally imported to my library through iTunes, nothing happens. The issue might be on my end but I'm really not sure, so I thought by posting here I could get some kind of explanation on what the problem could be.

Here's a picture of what the console outputs whenever I press play on a track/album

Steps to Reproduce

I don't know the reason for it, probably a connection issue of some sort

Anything else?

This happens randomly; sometimes the app lets me play songs for weeks, but other times it just doesn't function properly.

[github-actions[bot]]

Hello @zachardavid :wave:

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! :smiley:

[ParkytGaming]

I am having the same issue as well. If y'all would like logs or anything I can provide that may help that would be awesome because it's like half of my music I cannot play and it happens all the time.

[cryptofyre]

Looks like you have content restrictions on your account prohibiting you from playing types of music, this is not an issue with Cider but MusicKit as an entirety. Take a look at your account's content restrictions and your countries restrictions as Apple works alongside governmental policies.

[github-actions[bot]]

This issue is stale because it has been open for 10 days with no activity. Remove stale label or comment or this will be closed in 5 days.

[zachardavid]

The problem has been resolved, thank you.

Dávid Zachár

On Wed, May 8, 2024 at 4:30 AM cryptofyre @.***> wrote:

Looks like you have content restrictions on your account prohibiting you from playing types of music, this is not an issue with Cider but MusicKit as an entirety. Take a look at your account's content restrictions and your countries restrictions as Apple works alongside governmental policies.

— Reply to this email directly, view it on GitHub https://github.com/ciderapp/Cider-2/issues/624#issuecomment-2099671900, or unsubscribe https://github.com/notifications/unsubscribe-auth/BEF3VED7LLUFA5PR55LKL5TZBGL5TAVCNFSM6AAAAABHIZ564KVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOJZGY3TCOJQGA . You are receiving this because you were mentioned.Message ID: @.***>