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Playlist Songs Removed Unexplicably

Open cirruszoi opened this issue 1 month ago • 1 comments

Preflight Checklist

  • [x] I agree to follow the Code of Conduct that this project adheres to.
  • [x] I have searched the issue tracker for a bug report that matches the one I want to file, without success.
  • [x] I have confirmed that no support FAQ resolves my issue.
  • [x] I have checked that the correct behavior occurs on Apple Music Web (if applicable).
  • [x] I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

Taproom

App Information

{"clientInfo":{"client":"genten","env":"production","arch":"x64","platform":"linux","platformFriendly":"Linux","build":"desktop","clientVersion":"310","capi":"hugu18gl1fv6l2ptwz4opx88","subversion":"0"},"buildInfo":{"version":"3.1.8","commit":"2d873a34dc9c300a500db335d3c41066064d9044","branch":"main","buildDate":"1762559438083","changelogUrl":"3.1.0-release","codeName":"Gala"}}

Operating System

Linux

OS Version

Fedora 43

How would you describe your issue?

Frontend

Commit Hash

2d873a34dc9c300a500db335d3c41066064d9044

Describe the Bug

One of my playlists had almost all songs deleted seemingly at random. Without the history working, the playlist is basically irrecoverable. This change was seen on the Apple Music proper side as well. This happened after I added a duplicate song but I do not know if these two actions are related.

Because I seemingly cannot find or open the log file I have no way to provide more detail either.

Steps to Reproduce

  1. Added duplicate song
  2. Playlist wiped (minus the duplicates)

Anything else?

I don't really know what to say here. I usually try to write detailed bug reports but this behavior was truly inexplicable and unaccountable. Disappointing and worrying from my perspective as I now am scared about data "corruption" issues with my other playlists. Any feedback on how I can even dig deeper into this bug or how to fix it would be helpful.

cirruszoi avatar Nov 17 '25 04:11 cirruszoi

Hello @cirruszoi 👋

We really appreciate you taking the time to report this issue! Please double-check your report to ensure your description is clear and concise—this will help us assist you as quickly as possible.

We kindly ask for your patience, and we'll get back to you as soon as we can.

In the meantime, feel free to check out our FAQs, which may have the answer to your question.

Thanks again, and we hope you enjoy the app! 😃

cider-collective[bot] avatar Nov 17 '25 04:11 cider-collective[bot]

Hello again!

We've noticed that you haven't replied in a while. Unfortunately, our team isn't always able to address issues as quickly as we'd like. To help us assist you more efficiently, please provide the following information:

  1. Ensure your client is as up-to-date as possible. You can do this by using the experimental release on Taproom (if available) and the PTB release through the in-app updater.
  2. Let us know if the issue is still present. If it is, please provide the version you're using and mention any changes you've noticed since reporting the issue.

This information will help us identify whether the issue has already been resolved.

Please try to update us within the next 20 days; otherwise, we will close this issue.

Thanks for your help! :smiley:

cider-collective[bot] avatar Nov 27 '25 05:11 cider-collective[bot]

This issue happened to me aswell.

mzmonkey avatar Dec 10 '25 10:12 mzmonkey

Hello again!

We've noticed that you haven't replied in a while. Unfortunately, our team isn't always able to address issues as quickly as we'd like. To help us assist you more efficiently, please provide the following information:

  1. Ensure your client is as up-to-date as possible. You can do this by using the experimental release on Taproom (if available) and the PTB release through the in-app updater.
  2. Let us know if the issue is still present. If it is, please provide the version you're using and mention any changes you've noticed since reporting the issue.

This information will help us identify whether the issue has already been resolved.

Please try to update us within the next 20 days; otherwise, we will close this issue.

Thanks for your help! :smiley:

cider-collective[bot] avatar Dec 24 '25 05:12 cider-collective[bot]