DIRWATCH is "hanging" and requires restart of RDIO

[kcwebby]

Dirwatch seems to be hanging while processing the files in the dirwatch folder. Stopping and restarting RDIO and it will pick the files up and process them for an interval of time (sometimes 5 minutes, sometimes hours) Disabling, and Reenabling the dirwatch will also have it pick up the files.

I cannot isolate the issue it is happening on multiple dirwatch only machines.

Is there a way I can obtain some debug logs to see what is happening?

[chuot]

Those dirwatch are monitoring files generated by which software?

Next time it happens, please kill -3 the process to generate a stack trace and attach it to this issue.

[kcwebby]

Thanks -- dirwatch generated by proscan (windows) this is rdio for windows (6.5.3) Is there a way to get a kill -3 in windows?

[chuot]

It's harder on Window, it requires the EXE to be compiled with the pprof package for debuging. I'm already in the process of troubleshooting by having my own ProScan setup, but it takes time.

[kcwebby]

If you want to provide a exe for me to swap out, I'm happy to help troubleshoot. Like I said, you can still stop the service fine, and the interface still responses (slowly) but the dirwatch is suspended until a disable/enable in the admin interface, or you restart the service physically.

[UberPlexCa]

I'm having the same thing on the Linux version. If it happens again I will kill -3

[chuot]

v6.5.4 has a couple of changes on dirwatch, please try and see if it still hangs.