chitchats-api-doc
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ChitChats Collect
Purchasing chit_chats_collect fails if a customer email or customer phone isn't provided.
ChitChats API currently exposes phone numbers in the shipping fields, but nothing for customer emails.
ChitChats won't accept an "email" or "customer_email" field. If purchasing a label through the app interface and inputting a customer's email underneath ChitChat's Collect's service, the public API won't expose the email back on queries.