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Not receiving password reset email.

Open yumingchangsabodota opened this issue 3 years ago • 3 comments

I wasn't able to receive email for new user creation nor password rest. I used docker compose up and nothing else, was there anything else I need to setup?

yumingchangsabodota avatar Aug 08 '21 11:08 yumingchangsabodota

Did you add an email provider to your environment credentials? See: https://docs.chiefonboarding.com/integrations/Email.html

GDay avatar Aug 09 '21 14:08 GDay

Same here. SMTP email is configured via https://docs.chiefonboarding.com/integrations/email/

Creating a new admin and using the password reset page do not send out emails. No error shown in logs either.

vidkun avatar Dec 17 '21 17:12 vidkun

@vidkun I have just tested SMTP with Postmark. It worked fine for me. Please note that you should use either EMAIL_USE_TLS=True or EMAIL_USE_SSL=True. I don't think you can enable them both at the same time. Simply don't set the other one.

What provider are you trying to use?

GDay avatar Dec 24 '21 16:12 GDay