"Chinese (Traditional)" post translation is not working

[dalechou]

"Chinese (Traditional)" post translation is not working, getting "Failed to translate" error message.

Site: phanpy.social Site version: 2024.08.11.16248c4 Instance: g0v.social

I am reporting this for a friend. I cannot reproduce the bug, but he has provided step-by-step screenshots (please see below).

Steps to reproduce behaviour:

1. Check "Post translation", set target language as, "Chinese (Traditional)".
2. Check "Auto inline translation".
3. Check "Cloak mode" (not sure if this is related).
4. Read foreign posts to trigger auto inline translation.
5. "Failed to translate" error message is shown where there should be translation.

Expected behaviour: instead of getting the "Failed to translate" error message, there should be translated text in Traditional Chinese displayed under the post.

Device is iPad running iPadOS 17.5.1 (21F90).

Screenshots:

[cheeaun]

@dalechou does it happen if retrying? It seems like it could be a random network issue (I hope).

[dalechou]

This may be a network issue, but one that is long term. My friend is in Taiwsan. He said that it is still happening, and has happened for weeks. He has tried both at home network and a nearby café, both having the same issue.

I cannot reproduce this issue, but I am not in Taiwan.

(Thanks for responding so fast!)

[cheeaun]

@dalechou there are few possibilities; one of them is probably the API endpoint is blocked by something or a certain proxy altered the response.

This will need more details as I can't reproduce this on my side too. Further questions + steps:

• What's the browser/OS+versions used? Try use a different browser or device.
• What's the site used? Production (phanpy.social) or dev site (dev.phanpy.social) or self-hosted?
• Check the version of Phanpy in the Settings → About.

[dalechou]

For OS/browsers, my friend tried the following:

• iPad running iPadOS 17.5.1 (21F90) using the latest version of Safari (sorry, he couldn't find the version number).
• Android 14 SM-A336E Build/UP1A.231005.007 (Samsung phone) using Chrome 127.0.6533.103, Edge 127.0.2651.90, and Duckduckgo 5.209.2(52092000).

The issue continues to happen with different OS/browsers.

As for the site used, it was Production (phanpy.social). The site version is 2024.08.11.16248c4 on instance g0v.social.

---

I asked my friend to try accessing sites like https://lingva.ml/ (a site that also uses Lingva) and it turns out that he was blocked from the site. There may be some sort of block like you mentioned.

I started a poll on g0v.social to see if there are other people also blocked. The poll is still ongoing, but it seems like my friend is not alone: https://g0v.social/@dale/112969402911069117

[cheeaun]

@dalechou Phanpy has its own lingva implementation (forked from lingva's) and its own sub-domain too. Try this https://lingva.phanpy.social/api/v1/en/zh_HANT/test and check the response.

[dalechou]

Response from my friend is back!