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how to debug the restful api, getting 403 when fetching engine server

Open tuhaolam opened this issue 5 years ago • 2 comments

something goes wrong..

2019/12/26 13:57:32: ENGINE_ERROR : Engine [2, x.x.3.172, Idle] Responded [Forbidden] instead of [OK]
2019/12/26 13:57:32: ERROR: Checking engine x.x.76.107 : [The remote server returned an error: (403) Forbidden.]
2019/12/26 13:57:32: ERROR: Checking engine x.x.76.107 : [The remote server returned an error: (403) Forbidden.]
2019/12/26 13:57:32: ERROR: Checking engine x.x.76.107 : [The remote server returned an error: (403) Forbidden.]
2019/12/26 13:57:32: ERROR: Checking engine x.x.76.107 : [The remote server returned an error: (403) Forbidden.]
2019/12/26 13:57:32: ERROR: Checking engine x.x.76.107 : [The remote server returned an error: (403) Forbidden.]
2019/12/26 13:57:32: Engine [3, x.x.76.107, Idle] Responded in [0.0825582] seconds.
2019/12/26 13:57:32: Engine [3, x.x.76.107, Idle] Responded [Forbidden] instead of [OK]
2019/12/26 13:57:32: ENGINE_ERROR : Engine [3, x.x.76.107, Idle] Responded [Forbidden] instead of [OK]
Alert [ENGINE_ERROR : Engine [2, x.x.3.172, Idle] Responded [Forbidden] instead of [OK]] suppressed due to matching
ppressionRegex
Alert [ENGINE_ERROR : Engine [3, x.x.76.107, Idle] Responded [Forbidden] instead of [OK]] suppressed due to matching
uppressionRegex

tuhaolam avatar Dec 26 '19 14:12 tuhaolam

@tuhaolam sorry for the delay, we will be monitoring issues more closely moving forward.

Are you still experience this behavior? If your engines are responding with 403 and your manager is also experiencing degradation of engines, you should open a support ticket through formal Checkmarx support channel.

@gemgit7 have you experienced this during your efforts for this?

kmcdon83 avatar Jan 31 '20 15:01 kmcdon83

No, I haven't seen a 403 forbidden from the engines..

gemgit7 avatar Feb 03 '20 22:02 gemgit7