Add a "Conversation Files" field to centralize the media exchanged in the chat

[laianeramos]

Is your feature or enhancement related to a problem? Please describe.

It takes a long time to find a file or media sent or received in a chat, as we have to scroll through the entire conversation to find a specific file or media exchanged with the contact, and to download all or some of the files.

Describe the solution you'd like

Centralize the chat midia/files at the "conversation information" field, or creat an specific field for this, maybe at the same place where are dashboard apps, right next to the "messages".

And it would be better if the files remain vinculated to all conversations with the contact (in other words, in case the chat is resolved, the files will remain at the "conversation workspace").

Other interesting feature is the possibilite to select some or all files to download in bulk.

Describe alternatives you've considered

Creat a "File Manager" where all the files exchanged in chats can be managed (in bulk too), adding information of the source (conversation, contact, inbox)

Additional context

No response

[linear[bot]]

PR-1145 Add a "Conversation Files" field to centralize the media exchanged in the chat