chatmail
Quoted text in Outlook replies is not recognized correctly
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Operating System: Linux (nixos)
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Delta Chat Version: Version 1.15.5 (git: v1.15.4-1-g77948e7b)
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Expected behavior: When receiving a reply from a traditional mail client, delta chat should hide the quoted original message. This works only sometimes.
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Actual behavior: With mail clients like Outlook, the entire quoted message is shown as normal.
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Steps to reproduce the problem:
- Send a message to a traditional mail client (outlook) using delta chat
- Reply to that message using mail client (outlook)
- See that the whole message is shown.
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Screenshots:
- from outlook.com
- outlook style vs quoted from evolution
- same but on android
- from outlook.com
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Logs:
Could you post an example of such an email from Outlook? Quote-detection is hard and maybe someone already tried to make it work with Outlook but failed, but maybe we can improve it
What you get from outlook.com is even worse, but I don't have an account to test it. here is a redacted image.
I forgot to say this above, but what we need is the (anonymized) source of the email. There must be a button like "Show full email", "View raw" or similar in your email client. Thanks in advance!
I can only do screen shots from my phone.
From: Hocuri @.> To: deltachat/deltachat-core-rust @.> CC: Yisrael Dov Lebow @.>; Author @.**> *Received: *Jun 14, 2021 20:41:58 *Subject: *Re: [deltachat/deltachat-core-rust] Quoted text in replies is not always hidden correctly. (#2496)
I forgot to say this above, but what we need is the (anonymized) source of the email. There must be a button like "Show full email", "View raw" or similar in your email client. Thanks in advance!
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub[https://github.com/deltachat/deltachat-core-rust/issues/2496#issuecomment-860868754], or unsubscribe[https://github.com/notifications/unsubscribe-auth/AABBX235YY3HVUD2IZLZDTTTSY5ONANCNFSM46VFCB4Q]. [data:image/png;base64,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###24x24:true###][Tracking image][https://github.com/notifications/beacon/AABBX22DK5XNIAGU7DLQTNLTSY5ONA5CNFSM46VFCB42YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOGNH5BEQ.gif]
Just noticed by @gerryfrancis: Please retry with version 1.20. Maybe the bug was fixed in the meantime.
Just noticed by @gerryfrancis: Please retry with version 1.20. Maybe the bug was fixed in the meantime.
I already have the latest version on one of my android devices and the issue still exists
the issue still exists
@yisraeldov Does it occur with mails sent from Outlook only?
I have noticed it when the mails come from "outlook.com" also if I send a mail from evolution and use outlook style quotation it also happens.Â
I can't say for sure it only happens with out look.
(BTW if I get messages not in english the quoted message also doesn't show correctly)
On Wed, 2021-06-16 at 08:39 -0700, gerryfrancis wrote:
the issue still exists
@yisraeldov Does it occur with mails sent from Outlook only?
Looks like outlook has its own special quoting style: https://superuser.com/questions/204224/how-do-i-enable-internet-style-quoting-in-outlook-web-access
@link2xt Quoting in OWA (Outlook Web Access) works fine. (I have verified it with the domain user for my Outlook mail account.) When I send a reply from Outlook to my Posteo account configured in Delta Chat, the quote is correctly recognized, I can see "Show full message". I cannot reproduce the issue neither with Outlook 2013 nor with OWA.
if I send a mail from evolution and use outlook style quotation it also happens.
@yisraeldov Could you switch to HTML formatted mail, try again, and report back, please? Thanks in advance.
"Outlook style" is better illustrated here: https://en.wikipedia.org/wiki/Posting_style#Top-posting
Evolution supports this "Outlook style" which results in original message with a line -----Original Message----- (no spaces between - and the words!) at the top, then headers (From, To, Subject and Date), then a single empty line, then the original message.
Currently these "Outlook style" quotations are removed as non-standard footers, see related issue #2203. They should be parsed as quotes instead, and then parsing of footers can be tweaked.