Passing the user's information appears to not show the widget

[hellozuech]

When I pass in the userid and/or attributes the component doesn't show anymore on the screen.

<Drift appId="[appid here]" userId="1234" attributes={{ email: "[email protected]", company: "Acme Inc" }} />

[pedramp20]

any updates on this issue? @chardmd Is this a technical issue or a licencing issue? because I see the user attribute is updated on the Drift console, but the chat bubble disappears as soon as the attributes are set.

[LucasHarvey]

Also looking for an update on this issue please @chardmd, Thanks!

[chardmd]

Hi, @LucasHarvey I am very busy at the moment with other things. So no time to fix this issue but If you can debug and submit a PR, then I will review and publish a new version. thanks!

[tadinski]

@pedramp20 @LucasHarvey @chardmd this is not a bug. Check if you have Widget Signed Identities enabled in drift settings. If you are not providing drift instance with a token, you can disable this setting (although not recommended as visitors can easily spoof their identity).

[BakulTessell]

Is there a way to keep the Signed Entities enabled and pass the key to the component?

[mouchourider]

Is there a way to keep the Signed Entities enabled and pass the key to the component?

I would really like to know about that either.